Complex Deal Strategies & Development (Elevate) Sr. Manager

Complex Deal Strategies & Development (Elevate) Sr. Manager

ServiceNow makes work, work better for people. Our cloud-based enterprise platform and products streamline and simplify how work gets done. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Reporting to the Global Deal Strategy and Development leader, the Complex Deal Strategies & Development (Elevate) Senior Manager (Individual Contributor), will be joining a team focused on driving high-impact global strategies that support ServiceNow's long-term revenue growth and profitability through larger and more strategic transactions at scale. The team works cross-functionally with senior leaders across the business and offers a supportive and fast-paced learning environment.

As a Complex Deal Strategies & Development (Elevate) Senior Manager you will focus on advancing and operationalizing the future of strategic deal incubation, development, and execution. This role is both strategic and execution-orientedblending structured innovation with high-impact customer engagement. You will partner closely with Elevate leadership, Field Sales, Corp Dev, our Innovation Office, and GTM teams to shape and accelerate large, complex opportunities before they enter the traditional sales cycle.

You will also serve as a senior thought partner to executive stakeholderssupporting high-priority customer engagements, leading strategic initiatives, and co-creating new growth pathways with our most strategic accounts.

Priorities & Responsibilities

Deal Development & Incubation

• Lead cross-functional efforts to define and mature partnership opportunities with long-term potentialbridging ideation and commercial execution.
• Identify, qualify, and shape large, complex deal opportunities before they reach the negotiation stageworking 24 quarters ahead to fill the pipeline with strategic growth bets.
• Create repeatable, scalable frameworks, enabling faster execution on future complex motions.
• Define and operationalize a structured deal incubation process across cohorts of our most strategic customers.
• Launch and lead special initiatives designed to deepen executive relationships and unlock net-new revenue streams.

Impact

Qualifications

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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