Talent.com
Associate Store Manager - Natick Mall - Natick, MA
Associate Store Manager - Natick Mall - Natick, MACasper Retail • Natick, MA, US
No longer accepting applications
Associate Store Manager - Natick Mall - Natick, MA

Associate Store Manager - Natick Mall - Natick, MA

Casper Retail • Natick, MA, US
30+ days ago
Job type
  • Permanent
Job description

Associate Store Manager - Natick Mall - Natick, Ma

At Casper, our mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life! Casper's retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, we've reached over 70 retail locations and are growing! We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

Nuts and Bolts :

We are looking for a naturally charismatic leader with exceptional service and sales acumen to be an Associate Store Manager. You will oversee staff and day-to-day operations alongside the Store Manager. You will help benchmark Casper's offline experience by nurturing a customer-centric and consultative sales culture. You are passionate about people management and recognize that getting the best from your team requires leading by example, active coaching and investing in their development. You have a practical sensibility when it comes to customer journey and excel in data-driven decision making.

The Customer

  • Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values.
  • Evangelize the Casper mission of sleep and increase customer awareness.
  • Protect and enhance the Casper omni channel customer journey.
  • Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organization.
  • Responsible for meeting / exceeding sales plans and increasing Casper's market penetration rate.

The Team

  • Assume managerial duties in the absence of the manager, including staff scheduling, opening / closing, inventory management, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
  • Recruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates.
  • Develop, coach, and mentor a world class service-minded and high performing team.
  • Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential.
  • Maintain performance culture of ownership, continuous improvement and goal achievement.
  • Implement and supervise ongoing training and feedback with the team.
  • Work with the fleet to build out back of house processes and manage continuous improvements.

    • Our Dream Candidate Has...

  • 3+ years minimum experience as a people leader in Retail, sales, customer service or hospitality industry.
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
  • Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
  • Deep and demonstrated understanding of service excellence in a consumer environment.
  • Excellent communication skills with a knack for building consensus via influence.
  • The desire to work in a fast paced, entrepreneurial environment understands the importance of experimentation and iteration.
  • Willing to relocate for growth opportunities.
  • Fluency in Salesforce preferred.
  • Must be able to lift at least 50lbs.
  • Hours expectation : minimum of 40 hours per week including weekends, based on business needs.
  • Bachelor's Degree or equivalent.

    • The Syrup On Your Waffles

  • Employee Discount to use on whatever you like! (with a few exceptions)
  • Salary to pay your bills and a potential bonus for some splurging.
  • Gifted Bedding after tenure milestones.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)
  • Paid Time Off
  • Incentivized Referral Program

    • If you dream about this stuff this job is probably right for you. We look forward to learning more about you!

    Create a job alert for this search

    Store Associate • Natick, MA, US

    Related jobs
    Retail Store Associate

    Retail Store Associate

    Savers / Value Village • North Attleborough, MA, US
    Full-time +1
    Job Title : Retail Store Associate.Pay Range : Our starting pay ranges from $15.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Hardware...Show more
    Last updated: 30+ days ago
    Retail Keyholder / Sales Associate

    Retail Keyholder / Sales Associate

    Josh's Toys & Games • North Attleboro, MA, US
    Full-time
    Retail Keyholder / Sales Associate.Do you love people? Are you fun and energetic? If so, you may be the perfect addition to our team!. We are searching for fun and responsible Keyholders and Sales A...Show more
    Last updated: 30+ days ago • Promoted
    Store Leader (Manager)

    Store Leader (Manager)

    7-Eleven • Franklin, Massachusetts, United States
    Full-time +1
    Quick Apply
    The Store Leader is the heart and soul of the store.A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving profitabilit...Show more
    Last updated: 30+ days ago
    Retail Assistant Store Manager- Natick Mall

    Retail Assistant Store Manager- Natick Mall

    Lovisa • Natick, Massachusetts, US
    Full-time
    Quick Apply
    Assistant Store Manager Position Summary : We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operati...Show more
    Last updated: 23 days ago
    Sales Associate / Jewelry Consultant - Zales - Natick Mall - Natick, MA

    Sales Associate / Jewelry Consultant - Zales - Natick Mall - Natick, MA

    Signet Jewelers • Natick, MA, US
    Full-time +1
    Zales Seasonal, Part-Time, and Full-Time Team Member Opportunity.You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and w...Show more
    Last updated: 30+ days ago • Promoted
    Burlington MA Claire's Store Manager

    Burlington MA Claire's Store Manager

    Claires • Burlington, MA, US
    Full-time +1
    At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment, love engaging with customers, an...Show more
    Last updated: 18 days ago • Promoted
    Store Manager

    Store Manager

    Staples, Inc. • SALEM, NH, United States
    Full-time
    You’ll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services...Show more
    Last updated: 30+ days ago • Promoted
    Sales Associate, Part-Time - Natick MallNatick, MA

    Sales Associate, Part-Time - Natick MallNatick, MA

    Warby Parker • Natick, MA, US
    Part-time
    Sales Associate, Part-Time - Natick Mall.Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers.In supporting...Show more
    Last updated: 30+ days ago • Promoted