Retail Technical Administrator

A company is looking for a Retail Support Administrator to manage vendor-integrated systems across its retail locations.

Key Responsibilities

Provide technical support for retail store repair operations, including user maintenance and troubleshooting

Manage user lifecycle processes and maintain accurate user profiles and access rights across systems

Support new store launches and participate in cross-training for broader retail technical functions

Required Qualifications

Associate degree or higher in Computer Science or related field

3+ years of experience in technical support

3+ years of experience in retail operations or mobile device repair

Proficiency with software, hardware, and system applications

Flexibility to provide evening, weekend, and on-call support as needed