Security Operations Manager, Enterprise Security - Connecticut

Security Operations Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Candidate can be based in Massachusetts and Rhode Island. As the Security Operations Manager, you are an experienced professional skilled in leading the colleague safety and security program within retail stores. You will have experience in conducting security risk assessments, managing contracted security services, analyzing operational security processes, leading security-related investigations, and measuring program performance indicators within Enterprise Security Operations core functional areas. You will support the Senior Manager of Retail Security Operations and the entire Enterprise Security management team in maintaining the overall safety and security of CVS Health's people, facilities, and assets. This role will allow you to foster a collaborative approach to achieve strategic goals in a manner consistent with CVS Health's purpose and values. You will accomplish this by :

• Managing Retail Security Operations initiatives and strategies leveraging a risked-based approach while ensuring security measures and processes are aligned with and support the Company's business objectives
• Assessing operational vulnerabilities at retail stores and develop strategic approaches to mitigate identified risk with proven integrated solutions and security best practices
• Monitoring guard force security vendor performance and actively seek opportunities to continuously improve operational performance
• Enhancing security programs and procedures to maintain the overall safety and security of CVS Health's most important assets its people, facilities, critical business operations, and protected information
• Coordinating incident response activities including technical measures to ensure they appropriately address the direct effects of an event or incident
• Overseeing physical security programs within a dedicated span of control
• Facilitating both internal and external investigations relating to all security issues including threat, misconduct, and due diligence cases as assigned by the Senior Manager
• Evaluating Retail Security Operations policies, programs, and procedures to effectively impact colleague safety
• Monitoring emerging threats and oversee the analysis of data from varied sources and perspectives to identify potential areas of risk within a span of control
• Supporting Threat Analysis Group's efforts, review comprehensive intelligence assessments, and report findings to various internal stakeholders
• Partnering and fostering relationships with Enterprise Security & Divisional Retail management team for program sponsorship and resources to ensure strategic goals are achieved
• Preparing and conducting security related training programs such as workplace violence, travel safety and protection of company assets
• Maintaining effective working relationships with law enforcement, intelligence and other related government agencies, and private sector security groups

Required Qualifications :

Preferred Qualifications :

Education :

Anticipated Weekly Hours 40

Time Type Full time

Pay Range The typical pay range for this role is : $66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

For more information, visit https : / / jobs.cvshealth.com / us / en / benefits

We anticipate the application window for this opening will close on : 11 / 21 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.