Talent.com
Practice Administrator

Practice Administrator

Terra FertilityDedham, MA, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

At Terra Fertility, we are reimagining fertility care by making it more accessible through transparent pricing, innovative technology, and comprehensive patient education, so that everybody—regardless of background, language, or identity—can feel informed, empowered, and supported on their fertility journey.

Position Summary

We are seeking a highly organized and compassionate Practice Administrator to oversee daily operations at our fertility clinic in Dedham, Massachusetts. The Practice Administrator will play a key leadership role in managing staff, supporting compliance efforts, and ensuring operational excellence across all non-clinical functions. This individual will collaborate with the VP of Clinical Operations and clinic leadership to optimize workflows and patient experience.

Responsibilities

  • Oversee day-to-day administrative operations including scheduling, front desk, call center coordination, and facilities management.
  • Implement and maintain internal processes and SOPs to support patient flow, time-to-treatment metrics, and operational efficiency.
  • Manage relationships with HR consultants, benefits brokers, and payroll software
  • Collaborate closely with clinical, laboratory, and revenue cycle teams to ensure coordinated delivery of care.
  • Track KPIs across departments and generate regular reports for leadership review. Support hiring, onboarding, training, and scheduling administrative and non-clinical staff.
  • Ensure compliance with OSHA, HIPAA, and local Department of Public Health requirements.
  • Manage supply chain and inventory for all non-clinical consumables and office needs.
  • Coordinate vendor and maintenance service contracts.
  • Participate in leadership meetings and contribute to strategic decision-making.
  • Support emergency preparedness protocols and coordinate internal drills.
  • Monitor patient satisfaction and lead service recovery efforts when needed

Employment Details

  • This is a full-time, exempt position based on-site in Dedham, MA.
  • The Practice Administrator is expected to work Monday through Friday, 40 hours a week, with occasional weekend or holiday coverage based on operational needs.

    • Compensation & Benefits

  • The salary for this role is competitive and based on experience.
  • Benefits include comprehensive health, dental, and vision insurance
  • 401(k) with employer match starting day one;
  • Paid time off and observed holidays.
  • Support for continuing education and leadership development.

    • Diversity & Inclusion

    Terra Fertility is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Accessibility and Accommodations

    Terra Fertility is committed to providing equal employment opportunities to all individuals. If you require a reasonable accommodation during the application or interview process, or to perform the essential functions of this role, please contact our team at info@terrafertility.com. We will work with you to meet your needs in accordance with applicable law.

  • As a condition of employment, Terra Fertility requires all team members to be fully vaccinated against COVID-19 and influenza. Reasonable accommodations will be considered in accordance with applicable laws.

    • Requirements :

  • Associate or bachelor’s degree preferred
  • 5+ years of experience in healthcare administration or clinic operations, ideally in fertility or women’s health.
  • Strong leadership and team management skills with a collaborative mindset.
  • Excellent communication and interpersonal skills.
  • Working knowledge of Microsoft Office, EMR systems, and cloud-based platforms.
  • Ability to manage budgets, payroll processes, and internal controls.
  • Understanding of regulatory standards including HIPAA, OSHA, and DPH.
    • Create a job alert for this search

    Practice Administrator • Dedham, MA, US