Event Coordinator

Event Services at the Iowa Memorial Union is seeking candidates for the position of Event Coordinator to join their dynamic Event Services team and play a key role in creating exceptional experiences at the Iowa Memorial Union! We are seeking an organized customer focused professional to provide administrative reservation and event support. This position ensures smooth operations for space reservations IMU events and related programs.

Responsibilities include reviewing and approving reservations for IMU meeting rooms and event spaces using reservation software assisting with creation of room layouts and event setups processing deposits and managing fiscal responsibilities accurately serving as the first point of contact for guests : answer phone calls greet visitors and respond to emails addressing building concerns and providing excellent customer service.

Specific Job Duties & Tasks

Meet with clients and assist with event planning.

Utilize IMU reservation software system (Mazévo) to intake reservations create layouts and assist with meeting and event planning.

Review requests and details for upcoming events digital signage and meeting room and other space reservations; creates new reservations based on space requests.

Provide information and represents assigned and related work areas referring inquiries to appropriate staff members in the Event Services office via phone email and walk ins.

Act as an event contact for customers using the facilities in order to ensure consistent quality customer service including response to inquiries and concerns.

Maintain and reconcile departmental public and student organization invoicing statements related to payments due for IMU events.

Track monitor and process payments and update status for events and notify management of any event concerns.

Help organize internal activities and / or events for the department such as scheduling reservations ordering food coordinating student staff departmental training according to established guidelines or standards.

Assist with monitoring the IMU Event Services departmental email account.

Assist with the interviewing hiring training and supervising student staff.

For a detailed job description please email Ruth Appleton at .

About the Division of Student Life

The Division of Student Life is comprised of staff that embrace new ideas and thoughts works together to keep our students safe and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission : fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.

Required Qualifications

Bachelors degree or an equivalent combination of education and related experience.

Administrative experience (typically 6mo-1yr) involving customer service in a high traffic office environment.

Demonstrated working knowledge and application of oral and written communication and relationship building skills that enable the ability to clearly communicate and work with a variety of individuals and groups in a constructive and collaborative manner.

Demonstrated working ability to manage multiple concurrent objectives projects groups or activities making effective judgments as to prioritizing and time allocation at a working proficiency level.

Demonstrated experience creating and maintaining a welcoming and respectful environment.

Excellent organizational and interpersonal skills.

Desirable Qualifications

Experience (typically 6mo-1yr) working in an event planning environment.

Extensive experience reconciling accounts monitoring expenditures and preparing financial reports; previous cash and / or credit card handling experience.

Experience with reservation management systems preferably Mazévo.

Knowledge of university policies procedures and regulations.

Application Details

To be considered applicants must upload a resume and cover letter and mark them as a Relevant File to the submission.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification.

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process. Please note that this position is not eligible for visa sponsorship in the United States. For questions or additional information please contact Ruth Appleton at .

Joining the University of Iowa means becoming a vital part of the Hawkeye community where your work directly impacts education research and student success.

Enjoy exceptional health coverage university-paid life insurance robust retirement plans and generous leave policies. Benefit from 24 / 7 support services well-being resources and access to UI Health Care specialists. Grow professionally with advanced training leadership development and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium Big Ten athletics top-ranked public schools and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution

Additional Information

Compensation

Contact Information

Required Experience :

IC

Key Skills

Time Management,Marketing,Customer Service,Google Docs,Organizational skills,Expense Management,Hospitality Experience,Upselling,Event Planning,Events Management,Event Marketing,Project Coordination

Employment Type : Temp

Experience : years

Vacancy : 1