The Operations & Warehouse Manager is responsible for overseeing the end to end product movement and production within the plant. They are responsible for managing the Operation in a multi-shift environment with 400 full-time associates on a daily basis across the Ecommerce and Ready to Heat business lines. The Operations Manager is responsible for directly leading and managing the production team and partnering across departments within the plant to convert raw product into meal kits efficiently and with high quality. The Operations Manager is responsible for developing and implementing operational strategies and policies to achieve organizational goals and objectives.
Detailed Responsibilities
Coaching & Development :
- Builds strong working relationships with all Superintendents Shift Managers Supervisors and employees and continually strives to help all levels grow and improve in their roles
- Sets clear performance targets for Superintendents and discusses progress against plan on a daily basis
- Ensures Shifts Superintendents are effectively utilizing all standard tools
- Helps to create a coaching culture by providing both positive and developmental feedback to Superintendents Shift Managers Supervisors and Employees
- Assists all levels within the organization with problem solving issues impacting fulfillment
- Helps develop effective people management skills of Superintendents Shift Managers Supervisors and Leads
- Foster a culture of innovation and continuous improvement within the team.
- Empower and train staff to proactively identify improvement opportunities and contribute to a culture of excellence
- As necessary resolves personnel problems by investigating issues identifying solutions and recommending action while treating employees with respect through the process.
Communication & Leadership :
Leads by example and embodies Home Chef values of Customer First Best-in-Class Team Ownership Pursue Excellence and Deliver HappinessCultivates culture centered around positive motivation and mutual respectDrives strong communication across shifts and departments by ensuring huddles and daily communications are completed effectivelyDemonstrates willingness to work flexible shifts in order to devote equal attention to all shiftsMaintains quality service by establishing and enforcing organization standardsDevelops and maintains strong working relationships with Asst plant manager and Home Chef leadership across other departments (warehouse maintenance FSQA HR and procurement) and within production teamMaintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societiesProcess Improvement :
Analyze existing processes and workflows to identify areas for improvement.Implement strategies to enhance efficiency reduce costs and improve service quality.Monitor and report on operational performance metrics.Food & Employee Safety :
Ensures all Home Chef GMPs and operational guidelines are being followed and enforced.Follows and adheres to all safety protocols set forth by Home Chef including but not limited to : Lock out / Tag out procedure instilling and ensuring a safe work environment housekeeping in all areas ensuring all employees are follows proper safety guidelinesMaintains safe and clean work environment by educating and directing personnel on the use of all control points equipment and resources; ensures adherence to established policies and proceduresDrives and improvement adherence to safety observations and checks to ensure all management is following guidelinesSOPs & Audits :
Partners with Continuous Improvement (CI) team in development of new SOPs and modifications to existing SOPsKnows and drives adherence to all Standard Operating Procedures (SOPs) for production warehouse and quality departmentsSupports SOPs audit program as defined and conducted by the CI teamOwns all plant specific Production SOPs and ensures documents are kept up to date in SOP databaseGeneral Responsibilities :
Follow the facility GMPs and help enforce them throughout the facilitySupport the efforts of the company to maintain our food safety system (SQF) and quality programsThis position requires 5% travel.
Qualifications
The requirements listed below are representative of the knowledge skill and / or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
Completion of a two-year program : Associates / Bachelors preferred3 years of proven direct supervision and management experience (Food Manufacturing preferred)Experience in food manufacturing highly desirableExperience with Sanitation and Quality Policies and Procedures highly desirableDemonstrated ability to manage conflict build consensus and facilitate problem-solving and collaboration amongst cross functional teamsDemonstrated ability to improve processes and KPIs within span of control and across departmentsMore About Us
Perks and benefits
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!Medical dental vision life and disability insurance availablePaid holidays sick time and vacation time401k programFlexible spending accounts for qualified medical dependent care parking or transit expensesHow We Work Together
We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.
We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.
We take ownership.
We approach ambiguous problems prepared to dive in get curious and learn more. We are results-driven always challenging ourselves to exceed goals.
Be at Home at Home Chef
We all show up authentically at Home Chef. Our team includes individuals with a variety of identities backgrounds and perspectives. You can trust that youll be able to bring your whole self to an inclusive and enjoyable workplace.
We welcome people of all races colors religions national origin or ancestry sex (including sexual identity) age physical or mental disabilities pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged / sealed convictions or any other legally recognized protected basis under federal state or local law.
Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions or to receive other benefits and privileges of employment please contact our People team at .
To view the California Applicant Notice click here
Required Experience :
Manager
Key Skills
Administration & Operation,Customer Service,Council,Corporate Risk Management,Import & Export,Logistics
Employment Type : Full Time
Experience : years
Vacancy : 1