Talent.com
Team Leader
Team LeaderH&R Block • Redmond, WA, US
No longer accepting applications
Team Leader

Team Leader

H&R Block • Redmond, WA, US
26 days ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $15.00 - $65.00 / Hr.

    Create a job alert for this search

    Team Leader • Redmond, WA, US

    Related jobs
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Lake Stevens, WA, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more
    Last updated: 30+ days ago
    Lead

    Lead

    Jamba Juice • Covington, WA, US
    Full-time
    Job Posting : Jamba Juice Lead – Supporting the Team for Success.Jamba Juice is dedicated to serving fresh, delicious smoothies and snacks with outstanding guest service. As a Lead, you will support ...Show more
    Last updated: 30+ days ago
    LEAD TECHNICIAN

    LEAD TECHNICIAN

    HighGround • Snohomish, Washington, United States, 98290
    Full-time
    Quick Apply
    At PureDry Restoration, we respond when disaster strikes.Founded in 2016 and headquartered in the Greater Seattle area, PureDry is an emergency restoration company specializing in water mitigation,...Show more
    Last updated: 30+ days ago
    Independent Operator - Store Manager

    Independent Operator - Store Manager

    Grocery Outlet • Maple Valley, Washington, United States
    Full-time
    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network ...Show more
    Last updated: 23 days ago • Promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Snohomish, WA, US
    Full-time +1
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...Show more
    Last updated: 30+ days ago • Promoted
    Store Production Team Member

    Store Production Team Member

    Savers / Value Village • Redmond, WA, US
    Full-time +1
    Job Title : Store Production Team Member.Pay Rate : Our starting pay ranges from $16.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Ha...Show more
    Last updated: 30+ days ago
    Shopper Team Member

    Shopper Team Member

    Amazon • Maple Valley, WA
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 24 days ago • Promoted
    Store Manager

    Store Manager

    Family Dollar • Enumclaw, WA, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 22 days ago • Promoted
    Sales Lead - Soma

    Sales Lead - Soma

    Soma • Redmond, WA, United States
    Part-time
    Location : 7425 166th Ave NE, Ste C120, Redmond, WA.The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and...Show more
    Last updated: 9 days ago • Promoted
    Team Manager

    Team Manager

    Panera • Maple Valley, WA, US
    Full-time
    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...Show more
    Last updated: 30+ days ago
    Lead Teller

    Lead Teller

    Washington Staffing • Maple Valley, WA, US
    Full-time
    Location : 23928 225th Way Se - Maple Valley, Washington 98038.Job Summary : Be a problem solver, trusted advisor, and partner to the people and businesses in our Keybank communities.As a lead teller...Show more
    Last updated: 6 days ago • Promoted
    Lead Line Cook, Winter 25 / 26

    Lead Line Cook, Winter 25 / 26

    Crystal Mountain • Enumclaw, WA, United States
    Full-time +1
    Please note, this position is located at Crystal Mountain Resort in Enumclaw, WA.WORK AND PLAY IN THE MOUNTAINS.Join our team of big mountain adventurers at the largest ski resort in Washington!.He...Show more
    Last updated: 30+ days ago • Promoted
    Geek Squad Agent (Retail Store)

    Geek Squad Agent (Retail Store)

    Best Buy • Maple Valley, WA, US
    Part-time
    As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store.We&rsquo...Show more
    Last updated: 1 day ago • Promoted
    Travel Certified Occupational Therapy Assistant - $1,165 per week

    Travel Certified Occupational Therapy Assistant - $1,165 per week

    RCM HealthCare Travel • Enumclaw, WA, United States
    Full-time
    RCM HealthCare Travel is seeking a travel Certified Occupational Therapy Assistant for a travel job in Enumclaw, Washington. Job Description & Requirements.Certified Occupational Therapy Assistant.C...Show more
    Last updated: 30+ days ago • Promoted
    Domino's General Store Manager - Snohomish (7161)

    Domino's General Store Manager - Snohomish (7161)

    Domino's Pizza • Snohomish, WA, US
    Full-time
    Domino's General Store Manager - Snohomish.Snohomish, Washington, Jeff, Pat, Chris LLC.Domino's is looking for individuals with a strong drive and passion for managing a restaurant with a drive to ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Applebee's • Covington, WA, US
    Full-time +1
    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999.Over the next two decades we grew by building new stores and acquiring other franchise operators ...Show more
    Last updated: 30+ days ago