Strategic Account Manager Job

Strategic Account Manager

The Strategic Account Manager will directly grow a select group of established and highly successful strategic customer accounts in the pressure sensitive adhesive tape, label, graphics, and specialty film markets, while also identifying new opportunities in current accounts as well as developing new prospects in the market. You will work in tandem with the Market Segment Team comprising of the Business Directors, Sales Managers, Technical Service, R&D, Business Development, Marketing and Product Line Managers to drive profitable growth through account penetration, pipeline generation and closure of new business.

Key Activities :

• Pressure sensitive adhesive tape, label, graphics, medical and specialty film markets Key Account management - provide appropriate support and touch points for large and medium accounts in the adhesive converting market, developing relationships with various functions at these complex organizations.
• Navigating these complex organizations through phone conversations, online meetings & onsite visits is key to the success of this position. Form relationships across different functional areas of the customer to confirm supplier value throughout the organization.
• With support from Product Line Manager, monitor price and margin acting in a timely manner to maintain and grow margin
• Outbound pro-active calling to tape, label and specialty markets to identify new opportunities / applications, initiate sales campaigns, reach decision makers, and collect competitive intelligence.
• Prepare timely, accurate and complete information for CRM reporting - Salesforce.com.
• Oversee sales, communications, and support to a select set of customers where the purchasing process will engage experienced and knowledgeable customer personnel through the sales cycle.
• Participate in monthly account planning sessions with National Sales Director, Market Segment Team Leaders, and Business Development Managers for strategic planning.
• Work with various cross functional groups within Bostik to ensure a seamless experience for the customer
• Strategic market intelligence activities Generate deep insights in the market structure, needs and trends, through market studies and analysis
• Participate in local market intelligence and competitive benchmarking
• Understand the expectations and evolutions directly through our customers or other "stake holders" (entities that may have influence in market trends and product choice, like equipment manufacturers, face / liner supplier, etc.)
• Identify new markets, new applications, new customers, and opportunities in the region
• Help set the R&D priorities for new products development and work with technical service to resolve technical challenges in a timely manner

Qualifications and Experience Required :

Location open to key regions : Northeast, Midwest, Southeast, West Coast.

Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.