Talent.com
Mortgage Servicing - Customer Service Representative
Mortgage Servicing - Customer Service RepresentativeIndianapolis Staffing • Indianapolis, IN, US
No longer accepting applications
Mortgage Servicing - Customer Service Representative

Mortgage Servicing - Customer Service Representative

Indianapolis Staffing • Indianapolis, IN, US
3 days ago
Job type
  • Full-time
Job description

Mortgage Servicing Professional

Leidos is seeking full-time Mortgage Servicing Professionals at the FHA Resource Center in Indianapolis, IN. Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.

What's in it for you?

  • Monday - Friday schedule with no weekend work
  • Access to benefits on day one, including medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans
  • Immediate and ongoing training to support your success
  • Discounted Leidos stock purchase and other Employee Discounts
  • Company-wide career mobility
  • Company-sponsored Public Trust eligibility upon hire
  • Voluntary overtime may be available based on business needs
  • Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year
  • 11 paid holidays per year

Mortgage Servicing opportunities available :

  • Full-time (30 - 40 hours a week)
  • 10 : 00 am - 6 : 30 pm ET in Indianapolis, IN (subject to change based on customer needs)
  • As a Mortgage Servicing Customer Service Representative, you will :

  • Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures
  • Use your knowledge of mortgage servicing to locate answers in a knowledge database to acknowledge clients requests
  • Follow standard operating procedures for various topics, systems, and contact channels
  • Document all of your contacts in a database
  • Keep up to date on FHA mortgage processes and procedures
  • To be a successful Mortgage Servicing Customer Service Representative, you will possess :

  • The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients
  • Excellent time management skills and dependability
  • Strong written and verbal communication skills, including telephone etiquette
  • Keyboarding proficiency of at least 40 words per minute
  • Required Qualifications :

  • High School diploma or General Educational Development (GED) certificate
  • Minimum of 2 years of mortgage servicing work history (e.g. loan servicing specialist, loss mitigation specialist)
  • Minimum of 1 year of contact center experience or telephone customer service experience
  • Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
  • Ability to work an 8-hour shift (including a 30-minute lunch break), Monday Friday, based on business needs
  • Desired Qualifications :

  • FHA knowledge / experience
  • Contact Center experience (Omnichannel)
  • The pay for this position is $18-$20 per hour. This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos will ensure that all provisions are met through their wages and benefits.

    Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.

    Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com / careers / pay-benefits.

    Leidos is an equal opportunity employer / disability / vet.

    Create a job alert for this search

    Customer Service Representative • Indianapolis, IN, US

    Related jobs
    Customer Service Representative - Patient Registration

    Customer Service Representative - Patient Registration

    Indianapolis Staffing • Indianapolis, IN, US
    Full-time
    Customer Service Representative.Vincent Hospital Shift Hours : 3, 12-hour shifts per week rotating weekends and holidays. R1 is the leading provider of technology-driven solutions that transform the ...Show more
    Last updated: 19 days ago • Promoted
    Customer Service Representative - Patient Registration

    Customer Service Representative - Patient Registration

    R1 RCM • Fishers, IN, US
    Full-time
    Customer Service Representative.Shift Hours : PRN, 48 hours Required a month, 6 : 00pm-6 : 00am, 24 hours a month on call, Support Sister Site. R1 is the leading provider of technology-driven solutions t...Show more
    Last updated: 30+ days ago • Promoted
    FHA Mortgage Origination Representative

    FHA Mortgage Origination Representative

    USA Jobs • Indianapolis, IN, US
    Full-time
    FHA Mortgage Origination Representative.CGS is seeking an FHA Mortgage Origination Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.C...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Westfield, IN, USA
    Full-time
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show more
    Last updated: 18 days ago • Promoted
    Customer Service Representative - Patient Registration

    Customer Service Representative - Patient Registration

    Indiana Staffing • Indianapolis, IN, US
    Full-time
    Customer Service Representative.Vincent Indianapolis Emergency Department Shift Hours : Full Time, 6 : 00pm-6 : 00am, 3, 12 hour shifts per week, rotating weekends and holidays.R1 is the leading provide...Show more
    Last updated: 26 days ago • Promoted
    BMV Customer Service Representative

    BMV Customer Service Representative

    Indiana Staffing • Indianapolis, IN, US
    Full-time
    BMV Customer Service Representative.Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.A...Show more
    Last updated: 26 days ago • Promoted
    BMV Customer Service Representative

    BMV Customer Service Representative

    State of Indiana • Indianapolis, IN, US
    Full-time
    BMV Customer Service Representative.Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good ...Show more
    Last updated: 30+ days ago • Promoted
    BMV Floating Customer Service Representative

    BMV Floating Customer Service Representative

    USA Jobs • Indianapolis, IN, US
    Full-time
    BMV Floating Customer Service Representative.Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ a...Show more
    Last updated: 5 hours ago • Promoted • New!
    BMV Customer Service Representative

    BMV Customer Service Representative

    Indianapolis Staffing • Indianapolis, IN, US
    Full-time
    BMV Customer Service Representative.Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.A...Show more
    Last updated: 19 days ago • Promoted
    Customer Service - Bank

    Customer Service - Bank

    Charles Schwab • Fishers, IN, United States
    Full-time
    At Schwab, you're empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry togeth...Show more
    Last updated: 7 hours ago • Promoted • New!
    Service Contract Sales

    Service Contract Sales

    Envelop Group • Indianapolis, IN, US
    Full-time
    We work with contractors, building owners, and consulting engineers to provide all the technologies needed for the most advanced, efficient, and secure operation of any facility.We are looking for ...Show more
    Last updated: 30+ days ago • Promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare Inc. • Indianapolis, IN, United States
    Full-time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...Show more
    Last updated: 30+ days ago • Promoted
    FHA Mortgage Servicing Representative

    FHA Mortgage Servicing Representative

    Contact Government Services, LLC • Indianapolis, IN, US
    Full-time
    FHA Mortgage Servicing Representative.Employment Type : Full Time , Entry Level.CGS is seeking an FHA Mortgage Servicing Representative to join our team supporting a wide-ranging customer support in...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Leidos Inc • Indianapolis, IN, United States
    Full-time +1
    Leidos is seeking full-time and part-time.FHA Resource Center in Indianapolis, IN.Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Singl...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Origination - Customer Service Representative

    Mortgage Origination - Customer Service Representative

    Leidos Inc • Indianapolis, IN, United States
    Full-time
    Mortgage Origination Professionals.FHA Resource Center in Indianapolis, IN.Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Famil...Show more
    Last updated: 6 days ago • Promoted
    FHA Mortgage Servicing Representative

    FHA Mortgage Servicing Representative

    USA Jobs • Indianapolis, IN, US
    Full-time
    FHA Mortgage Servicing Representative.CGS is seeking an FHA Mortgage Servicing Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.CGS b...Show more
    Last updated: 30+ days ago • Promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare • Indianapolis, IN, US
    Full-time
    Customer Service Representative.We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.R...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Indianapolis Staffing • Indianapolis, IN, US
    Full-time +1
    Customer Service Representative.Location : 2960 Lafayette Rd, Indianapolis, Indiana 46222 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendl...Show more
    Last updated: 19 days ago • Promoted