Patient Navigator Manager

Description

You provide the vision, set the pace, and inspire success.

There's one thing you do that's exceptional : lead. You formulate a plan and focus on your team to solve the unsolvable, beat the unbeatable and come out on top. Your capacity to creatively strategize, motivate Patient Navigators, and elicit success makes you the right fit for a Patient Navigator Manager role with Syneos Health.

The Patient Navigator Manager is responsible for the successful launch of initiatives of our client. The primary focus of the Patient Navigator Manager is to ensure that the activities of the Patient Navigators (PNs) contribute to the achievement of the objectives. The Patient Navigator Manager will lead meetings with their respective team. They serve as the tactical manager of the PN team through daily coaching, training, and mentoring while setting performance expectations for day-to-day activity.

Essential Functions :

• Lead, manage and develop the skill sets and performance of the Patient Navigators to achieve / exceed specific business goals.
• Develop plans that effectively help Patient Navigators translate and support the product and disease state education and training to HCPs and patients.
• Attract, coach, and retain individuals who will ensure high level performance.
• Conduct regular field visits with PN Team.
• Collaboration with MannKind partners to compliantly advance positive program outcomes.
• Provide communication and motivation to all members of the district toward delivering the expectations of the customer. Reinforce the value that we are customer driven.
• Achieve all contract performance goals and objectives for geographical assignment through PNs.
• Conduct ongoing discussions and documentation. Prepare annual performance appraisal.
• Provide performance feedback to all direct reports and manage performance issues as required.
• Remain fully versed in compliance regulations including legal and regulatory and ensure team is equally trained.
• Interface with other functional leaders and teams to achieve business goals.
• Manage district expenses within budget constraints.

Experience :

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action / equal opportunity employers (Minorities / Females / Veterans / Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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