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Recruitment Business Partner

Recruitment Business Partner

Hays RecruitmentTampa, FL, US
30+ days ago
Job type
  • Permanent
Job description

Recruitment Business Partner

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.

Equipped with the skills, solutions and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let's create your tomorrow

Why join Hays?

Be part of the team

We're driven to work hard but know when to have fun. We call it the Hays spirit. You'll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.

Feel set up to thrive

We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.

Go further in your career

Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.

Work at the leading edge

Joining Hays means joining a business that's going places. We're transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.

Our values

Build partnerships - Think beyond - Do the right thing

Your new role :

Enterprise Solutions Cognizant MSP

Responsible for the day-to-day management and progression of Contingent Worker requisitions of Pre-Identified candidates. You will work as a liaison between our internal partners, Cognizant stakeholders, Empaneled Suppliers, Third-Party vendors, Independent Contractors, and W2 / T4 employees to ensure onboarding and compliance is in line with SLA requirements and with added value throughout. You will build and maintain effective working relationships with Operational and Senior Managers as well as engaging with Vendor Management Team, Onboarding Team, Supplier Enablement, Supplier Partners and Third-Party vendors, building mutually beneficial relationships to ensure compliance and smooth onboarding.

Driving Partnerships

  • Building strong, value-add relationships with the Client to enable demand management and operational alignment.
  • Engage and educate key stakeholders on the partnership with Enterprise Solutions.
  • Connecting with Hiring Managers in to ensure relationships are maximized.

Delivering Insight

  • Provide data-driven feedback to Client Managers and Hiring Managers, to allow for insightful conversations to be held and informed decisions to be made.
  • Utilizing Beeline to track and monitor all activity, alongside Hiring Managers and Suppliers.

    • Managing Process & Ensuring Governance

  • Providing consultative advice to Hiring Managers by discussing relevant onboarding procedures and identifying risk and compliance assessment.
  • Managing the end-to-end onboarding process within SLA guidelines.
  • Reviewing and resolving service-associated issues, escalating to Client Managers as required.
  • Supporting Client Managers and Hiring Managers on ad-hoc projects.
  • Maintaining responsibility of the following, by engaging with Cognizant Stakeholders, Empanaled Suppliers, Hays internal partners, Third-Party vendors, and contractors :
  • Conducting intake calls with the contractor, ensuring proper resource qualification is met, and guiding contractor through the onboarding process
  • Routing requisitions to the appropriate Empaneled supplier or internal team for vetting and onboarding
  • Facilitating the end-to-end onboarding process, providing comprehensive, timely updates to Hiring managers, internal partners, vendors and / or contractors.

    • Growth & Continuous Improvement

  • Act as a key interface with Hiring Managers and Client Partners, ensuring requisition fulfillment, with a focus on prioritizing onboarding
  • Review and follow up customer feedback, identifying areas for improvement and initiating remedial action as required.
  • Working closely with Client Managers, proactively sharing feedback, knowledge and experiences with the aim of continually improving current processes and procedures.
  • Develop a strong commercial awareness and identify growth opportunities for the service.

    • Skills and Experience Required :

  • Strong knowledge of onboarding and compliance
  • Strong working knowledge of Client drivers and account management
  • Experience in customer service and issue management.
  • Excellent communication skills and able to confidently liaise with senior stakeholders.
  • Good presentation skills and able to contribute in meetings.
  • Highly organized.
  • Able to work unsupervised.
  • Able to work to and meet agreed deadlines.

    • Core Competencies Required :

  • Build partnerships Encourages co-operation, networking and shared learning both internally and with the Client.
  • Think beyond Seeks and takes accountability for working in a manner that drives continual development and continuous improvement.
  • Do the right thing Focuses on achieving results reliably, efficiently and effectively.

    • What you will get :

  • We offer base compensation starting at $60,000
  • Hybrid / flexible schedule.
  • PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.
  • Competitively priced medical, vision and dental plans to choose what works best for you.
  • 401K with guaranteed match and fast-paced vesting schedule.
  • Initial and continuous training & support from Learning & Development for your professional growth.

    • What you need to do now

    Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.

    More about us

    Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers.

    For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward.

    We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone.

    Everyone is welcome here. We care deeply about diversity, equity, and inclusion (Search "Hays Our Promise" to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are

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