Veterinary Client Service Representative

Veterinary Client Service Representative

The Client Experience Concierge is the friendly point of contact for clients in the hospital during appointments, drop off / pick up and visitation times.

Responsibilities & Duties :

• Focus on the guest experience for each client during any times that they are present in the hospital lobby, exam room area or visiting their hospitalized pet
• Work closely with the Care Navigation Team to ensure a stream-lined, well-organized and comfortable experience for each client and their pet
• Facilitate hospital teams ability to work as efficiently as possible with minimal interruption by managing the flow of basic communication including updates and information flow through the appropriate channels
• Be the friendly and professional face of the Arista hospital
• Maintain clean and comfortable lobby & exam room environment

Qualifications :

Compensation :