Senior Marketing Operations Manager

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform . Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis-St. Paul, our diverse team of 750+ employees supports 2,000+ customers-reaching over 16.4 million employees-in transforming their employee experience.

We are proud to be a Unicorn company-privately valued at over $1 billion-demonstrating strong growth, innovation, and lasting impact in our industry. Together, we're shaping the future of workplace communication.

Staffbase is looking for a Senior Marketing Operations Manager to join our growing Marketing team in North America. In this role, you'll play a critical part in how we run marketing globally, supporting the systems, processes, and reporting that connect our efforts to revenue. You'll work hands-on with our marketing tech stack, help drive operational projects forward, and collaborate across teams to ensure clean data, actionable insights, and scalable processes.

This is a great opportunity for someone with foundational experience in marketing operations who is eager to grow their skills in a fast-paced, collaborative environment. You'll be part of a global, high-impact team that values clarity, ownership, and progress.

Important : This is a hybrid role based in our New York City office. Core in-office days are Tuesday through Thursday, with a minimum expectation of 2 in-office days per week during those core days.

What You'll Be Doing

• Support the day-to-day management of our marketing tech stack (HubSpot, Salesforce, 6sense, Tableau), ensuring data quality and system accuracy
• Assist in executing campaign operations and processes that help teams scale efficiently
• Build and maintain dashboards and reports to provide insight into marketing performance
• Collaborate with cross-functional stakeholders (Marketing, Sales, RevOps, Analytics) to support projects and align on timelines
• Identify and flag gaps or inefficiencies in current workflows, and help implement improvements
• Maintain documentation and process guides to support enablement and consistency
• Provide regional support while ensuring global processes stay aligned

What you'll need to be successful

What you'll get

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range : $130,000 - $152,000 base salary per year. Other rewards may include commissions and program-specific awards. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays, and paid time off (PTO).