Accounts Receivable Specialist

Job Description

Job Description

We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Carrollton, Texas. In this role, you will manage key aspects of accounts receivable processes, ensuring accurate and timely billing, cash management, and record maintenance. This is an excellent opportunity to work in a dynamic environment while contributing to the financial health of the business.

Responsibilities :

• Maintain and update customer account information to ensure accuracy and reliability.
• Generate and distribute customer invoices and account statements in a timely manner.
• Build and foster strong relationships with customers to address inquiries and concerns.
• Investigate and resolve billing discrepancies to ensure accurate records.
• Handle daily cash management tasks, including recording bank deposits, maintaining cash receipt logs, and posting payments to accounts receivable ledgers.
• Research and resolve issues related to cash exceptions or returned payments.
• Monitor accounts receivable aging, apply credits and collections, and address uncollectible amounts or discrepancies.
• Process refund requests for eligible franchisees and members in compliance with company policies.
• Contribute to process improvement initiatives and maintain thorough documentation of procedures.
• Take on additional duties and projects as assigned to support the team.
• A minimum of 5 years of experience in accounts receivable or related financial roles.
• Proficiency in accounts receivable processes, including billing, cash applications, and bank statement reconciliation.
• Strong skills in using Excel functions such as Pivot Tables and VLOOKUP.
• Exceptional attention to detail and accuracy in financial data management.
• Ability to analyze and resolve discrepancies in billing and payment records.
• Effective communication skills for interacting with customers and team members.
• Strong organizational skills to manage multiple priorities and deadlines.
• Experience with process improvement and documentation is a plus.