Medical Front Desk Coordinator

Medical Front Desk Coordinator

The Medical Front Desk Coordinator is responsible for creating a welcoming and efficient front office environment for a healthcare practice or medical facility. This role serves as the first point of contact for patients and visitors, managing the reception area, appointment scheduling, patient check-in / check-out, and performing various administrative tasks to support smooth daily operations.

Key Responsibilities :

• Greet patients and visitors professionally, answer phones, and respond to inquiries in a courteous manner.
• Handle patient registration, and verify insurance information.
• Schedule, confirm, and reschedule patient appointments using medical practice software.
• Maintain organized patient records and ensure confidentiality in compliance with HIPAA regulations.
• Facilitate patient check-in / check-out, distribute required forms, and assist with pre-visit paperwork.
• Coordinate communication between patients, medical staff, and physicians.
• Process incoming and outgoing correspondence, including faxes and emails.
• Assist with data entry, billing support, and reporting as required.
• Manage office supplies inventory and maintain cleanliness of the reception area.

Requirements :