Cash Services Manager

Job Title : Cash Services Manager

Department : Investor Services – Cash Services

Location : Coppell, TX (Onsite)

Reports To : Sr. Vice President, Investor Services

Employment Type : Full-time

Position Summary :

The Cash Services Manager is responsible for overseeing the operations of the Cashiering and Cash Management departments. This includes the posting and reconciliation of incoming funds, oversight of wire transfers and disbursements, and ensuring compliance with investor and company guidelines, including Sarbanes-Oxley (SOX).

The ideal candidate will bring strong leadership, analytical, and process management skills, with proven experience in MSP or other loan servicing platforms. The role directly oversees two department supervisors and a team of 10+ associates.

Essential Duties and Responsibilities :

The duties listed below are representative of the knowledge, skill, and / or ability required

• Ensure that all Cashiering and Cash Management functions comply with investor and company guidelines
• Oversee timely posting and deposit of all funds received internally and externally
• Manage the processing of wire transfers and check disbursements
• Ensure timely reconciliation of all cash accounts and resolution of reconciling items
• Maintain and manage vendor relationships (e.g., lockbox services)
• Apply consistent internal controls to prevent fraud and misallocation of funds
• Ensure compliance with SOX and general audit risk assessments
• Interface with internal departments to resolve issues and ensure client satisfaction
• Provide strong leadership to department supervisors and staff, delivering coaching and performance feedback
• Recommend salary and personnel actions for department employees
• Perform other duties as assigned

Supervisory Responsibilities :

Departments : Cashiering and Cash Management

Education and Experience :

Required Skills and Qualifications :

Computer Skills :

Language Skills :

Mathematical Skills :

Reasoning Ability :

Physical & Work Environment :

Why Selene?

We’re committed to supporting the total well-being of our employees. Our benefits include :