Service Technician

Perform trouble shooting of mechanical, controls, and instruments at fabrication shop or at customer site locations

Work well with customers and fellow technical service and engineering personnel

Provide training to the customer staff on equipment operation

Provide training to the customer staff on equipment operation

Produce timely, accurate and detailed service reports

Comprehend customer requirements and make appropriate recommendations and modifications as required

Schedule and plan service calls and customer visits

REQUIRED SKILLS :

Willingness and ability to learn and develop technical field service aptitudes

Ability to troubleshoot, test, repair and service technical equipment

Ability to work flexible shifts and adapt to changing work schedules

Willingness to travel 50%-75% of the time (primarily domestic / USA)

Ability to work extended hours and weekends

Able to effectively organize, schedule, and carry out work assignments with minimal supervision

Learn to interpret technical manuals, blueprints, diagrams

Understanding of the safe operation of hand tools and power equipment

Effective communication skills, verbal as well as written

Ability to develop skills in problem solving and troubleshooting

Basic / developing technical knowledge of process and / or industrial automation

Mechanical aptitude and ability to perform mechanical and physical tasks

EDUCATION AND EXPERIENCE :

Any experience in installation, industrial maintenance, and troubleshooting of processing systems is a plus

Attained or working toward Associates or technical degree in engineering or related field required.

Basic knowledge of mechanical, electrical and process systems.

Basic understanding of control systems and PLCs (Programmable Logic Controllers), especially Rockwell Automation / Allen-Bradley systems

Basic understanding of mechanical process equipment such as pumps, valves, meters and other components

Computer knowledge : Microsoft Office, Excel and Word