Global Reliability Program Manager 2

Join Comcast's Technology & Product Organization

Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast.

Job Summary

Become a key player in Comcast's Technology & Product organization as part of the Global Reliability Engineering & Operations teamdriving innovation and resilience across our global platforms. Collaborating with teams across the U.S., Europe, and India, you'll help implement mission-critical programs that shape the future of reliability at Comcast. We're looking for strategic thinkers and agile problem-solvers who thrive in complex environments and can lead through change. In this role, you'll play a key part in implementing transformative initiativesincluding cutting-edge Artificial Intelligence programsthat elevate performance, resilience, and customer experience across our global footprint.

Key Responsibilities

• Program Planning & Scope : Define program scope based on product and business requirements. Drive planning and alignment on program milestones.
• Cross-Functional Coordination : Partner with senior leaders to secure participation from required core team members and foster collaboration across functions.
• Schedule & Task Management : Build and maintain detailed program plans, including schedules, critical path tasks, and dependencies. Track progress and recommend adjustments to plans as needed to meet objectives.
• Risk & Issue Management : Identify, analyze, and mitigate risks throughout the program lifecycle. Escalate issues promptly and collaborate on resolution strategies.
• Performance Monitoring : Analyze actual performance against plans and ensure milestones and timelines are achieved.
• Stakeholder Communication : Provide clear, timely updates on program status, risks, and changes. Ensure all stakeholders are informed and engaged.
• Quality Assurance : Monitor deliverables to ensure they meet defined success criteria and program objectives.
• Deployment & Change Management : Support development of deployment strategies, change management plans, and tools for controlled rollouts and field implementation.
• Documentation & Governance : Maintain comprehensive, accessible documentation of program plans, decisions, risks, and updates for stakeholder reference.
• Other Responsibilities : Consistent exercise of independent and collaborative judgment and discretion in matters of significance. Delivers on commitments while demonstrating a high level of integrity and respect for all teammates and stakeholders. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned.

Required Skills

Desired Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.