Business Analyst

We are looking for a Business Analyst (BA) to work within the Springer Nature Global Business Systems team. The Business Analyst will work closely with stakeholders across Springer Nature on a range of projects. A strong focus on communication and broad stakeholder engagement is required together with an ability to blend technical, operational and procedural considerations.

Key tasks :

Work with key business stakeholders to collect, analyse and document business, functional and data requirements in a structured manner

Define deliverables, use cases and test cases and provide a strong business benefits case

Develop a solid understanding of Springer Nature processes and systems, as well as their relationship with and potential impact on projects.

Document outputs in a clear and structured format that allow stakeholders to review, feed back and approve

Work with product vendors, implementation partners, and internal technology teams to ensure they deliver robust technical specifications and solutions that meet requirements

Play an integral role in developing use cases for testing and participate in the testing of the solution to ensure it supports the new business processes

Produce supporting materials, help conduct training and support the business users during the system implementation, as necessary, in order to guarantee successful adoption / support of the project deliverables, new business processes and system functions

Support the business product owner, or when necessary, act as in that role, in order to ensure that all stakeholders’ needs are taken into account and correctly represented

Communicate with stakeholders, in an appropriate format, to ensure that they are provided with the required level of information for decision making, kept well informed of project progress ( organising insight sessions and / or demos)

Skills / knowledge :

Experience working in a project delivery environment alongside Project Managers, business stakeholders, 3rd party vendors and other internal technology resources

Previous experience of operating in both technical and non technical environments

Strong analytical skills and knowledge of analysis principles, practices and techniques including use case collection across a broad stakeholder group, requirements definition and process / workflow mapping

Understanding of project management principles

Ability to present and communicate technology led opportunities to the business

Sound self-organization and planning skills

Strong written, oral communication, interpersonal and presentation skills

High attention to detail

Proven ability as a proactive self-starter who can anticipate project demands and proactively address the needs of the team and stakeholders

Good knowledge of some of :

Some exposure to SAP

Some experience of Finance systems / processes (Desirable)

Miro / Visio or other workflow mapping tools

Microsoft 365 suite

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