Summer 2026 Corporate Center – Centricity and Design Strategy Intern

Location :

4910 Tiedeman Road - Brooklyn Ohio 44144

Program Duration : May 27 2026 August 7 2026

What does our Internship Program offer

Keys Enterprise Internship is a 10.5-week program that provides meaningful work that matters offers feedback and coaching and creates engaging events and conversations that will spark excitement and interest in bringing ones full-time career to Key.

Interns are involved in a host of line of business specific projects that directly impact and benefit Keys business and strategic pillars. The program includes networking with Key teammates across all levels of the organization a series of Learning Labs where internal and external speakers provide insight on Keys competitive landscape financial wellness and professional development best practices and an assigned mentor who shares knowledge experience and advice.

Job Summary

The Centricity and Process Design Intern will support the Key Experience and Design (KeyXD) team by contributing to initiatives that enhance KeyBanks client and employee experiences through user-centered design and process strategy. This role offers hands-on experience applying design thinking methodologies to uncover pain points identify opportunities and co-create solutions that improve experiences across the organization.

In this role youll have the opportunity to strengthen your UX strategy and design skills share your perspective and contribute to journey mapping process improvement stakeholder engagement and experience innovation. Youll collaborate with a team of experience champions gaining exposure to how design and process centricity drive meaningful change at KeyBank.

Essential Functions

• Leverage design thinking tools and strategies.
• Collaborate with teammates and partners
• Work with users to understand pain points and opportunities
• Perform other duties as assigned; duties responsibilities and / or activities may change or new ones may be assigned at any time with or without notice
• Comply with all KeyBank policies and procedures including acting professionally at all times conducting business ethically avoiding conflicts of interest and acting in the best interests of Keys clients and Key

Education

Work Experience

Skills

Physical Demands

Location

The internship is open to placement in Cleveland or New York City.

Compensation and Benefits

This position is eligible to earn an hourly rate of $23 per hour. Compensation also includes a $2000.00 Summer Internship Sign-on Bonus.

KeyBanks Internship and Analyst positions are not eligible for employment visa sponsorship (e.g. H-1B visa). This includes for example situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g. CPT OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $18.00 - $22.60 per hour. Placement within the pay range may differ based upon various factors including but not limited to skills experience and geographic location.

Please note : While a base pay range is referenced above this position is compensated at a fixed rate of $23 hourly and is eligible to receive a $2000 sign-on bonus.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date : 11 / 29 / 2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information pregnancy disability veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

Required Experience :

Intern

Key Skills

Microsoft Office,Public Relations,Google Docs,Data Collection,MailChimp,Microsoft Word,Dermal Fillers,Microsoft Powerpoint,Research Experience,Microsoft Excel,Adobe Photoshop,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 18 - 22