Senior Operations Manager

Operations Leader

This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Operations for Keller Executive Search in New Orleans, LA, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities : Define the Operations vision, roadmap, and annual operating plan aligned to business goals. Build and lead a high-performing Operations team; set clear objectives and coach managers. Own Operations KPIs and reporting; drive continuous improvement and operational excellence. Establish scalable policies, processes, and tooling for Operations across regions. Partner with executive leadership and cross-functional stakeholders to deliver outcomes. Manage budgets, vendors, and risk within the Operations portfolio.