Talent.com
Store Protection Specialist
Store Protection SpecialistRoss Stores • West Palm Beach, FL, US
Store Protection Specialist

Store Protection Specialist

Ross Stores • West Palm Beach, FL, US
30+ days ago
Job type
  • Full-time
Job description

Store Protection Specialist

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions :

  • Maintaining Safe & Secure Environment :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships :
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft & Fraud :
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage :
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA :

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Store Store Specialist • West Palm Beach, FL, US

    Related jobs
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection • West Palm Beach, Florida, US
    Full-time +1
    Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...Show more
    Last updated: 30+ days ago • Promoted
    Store Associate

    Store Associate

    CVS Health • West Palm Beach, FL, US
    Full-time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Experienced

    Customs and Border Protection Officer - Experienced

    Customs and Border Protection • West Palm Beach, FL, US
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager, Full Time

    Store Manager, Full Time

    Reformation • West Palm Beach, FL, US
    Full-time
    Since 2009, we've been on a mission to bring sustainable fashion to everyone.Fast Company's Brands That Matter.Basically, we're saving the Earth and looking damn good doing it.We're a global brand ...Show more
    Last updated: 3 hours ago • Promoted • New!
    Store Manager Trainee

    Store Manager Trainee

    Dollar Tree • West Palm Beach, FL, US
    Full-time
    Lead and develop the store team to meet sales and service goals.Oversee daily operations, including scheduling, merchandising, and inventory. Ensure the store is clean, safe, and follows company sta...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Travel Specialist

    Retail Sales Travel Specialist

    Staples • Boynton Beach, FL, US
    Full-time +1
    You will assist customers through TSA Precheck, passport photos, or by initiating background checks and other services for various federal or state programs. Services offered vary by store.Hiring im...Show more
    Last updated: 1 day ago • Promoted
    Customs and Border Protection Officer - Experienced

    Customs and Border Protection Officer - Experienced

    U.S. Customs and Border Protection • West Palm Beach, FL, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    Full-Time Store Associate

    Full-Time Store Associate

    ALDI • Boynton Beach, FL, US
    Full-time
    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by wo...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Lake Worth, Florida, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Loss Prevention Guard / Security

    Loss Prevention Guard / Security

    Concord Hospitality • West Palm Beach, FL, US
    Full-time
    Loss Prevention Guard / Security.Job Title : Loss Prevention Guard Location : The Ben, West Palm Beach, Autograph Collection Position Type : Full-Time Reports to : Loss Prevention Manager.The Ben, West P...Show more
    Last updated: 2 days ago • Promoted
    P / T Retail Store Associate - Palm Beach, 6223, West Palm Beach, FL

    P / T Retail Store Associate - Palm Beach, 6223, West Palm Beach, FL

    Adidas • West Palm Beach, FL, US
    Part-time
    At Adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Manager PT

    Assistant Store Manager PT

    LIDS Corporation • Boynton Beach, FL, US
    Full-time
    Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia.Operating out ...Show more
    Last updated: 30+ days ago • Promoted
    Store Support

    Store Support

    Home Depot (Retail) • West Palm Beach, FL, US
    Full-time
    Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...Show more
    Last updated: 30+ days ago • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail) • West Palm Beach, FL, US
    Full-time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Store Sales Associate

    Seasonal Store Sales Associate

    Levi Strauss & Co. • West Palm Beach, FL, US
    Full-time +1
    We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices.Our brand...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border Protection • Mangonia Park, Florida, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    Risk Manager (West Palm Beach)

    Risk Manager (West Palm Beach)

    Metro One Security • West Palm Beach, FL, US
    Part-time
    Risk Manager Large-Scale Insurance Expertise Required (Onsite).Onsite | Palm Beach Gardens, FL.As a rapidly expanding organization, we are reshaping the contract security industry through dedicate...Show more
    Last updated: 1 day ago • Promoted
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly Automotive • West Palm Beach, FL, US
    Full-time
    The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's ...Show more
    Last updated: 30+ days ago • Promoted