EOE / AA / Disabled / Veterans
Be a part of the newest luxury hotel in downtown LA Conrad Los Angeles ! As part of the billion-dollar project The Grand LA this is the 7
th
Conrad Hotel in the U.S. and the 1
st
in California.
Located in Downtown LAs cultural corridor Conrad Los Angeles is the citys newest luxury destination featuring over 300 rooms a world-class spa a 16000-square-foot rooftop pool deck 12000 square feet of event space and three dynamic dining experiencesincluding our signature restaurant San Laurel all in partnership with Chef Jose Andres award-winning restaurant group JoseAndresFoodGroup .
Want to get an inside look Take a virtual tour .
In this role as a In Room Dining Server you will be responsible for delivering and serving food and beverage items to guests in a timely friendly and efficient manner in the hotels continuing effort to deliver outstanding guest service.
The ideal candidate will have a minimum of (1) year of server experience required. Previous in room dining food service experience room dining cashier experience preferred. FORBES experience preferred. The ideal candidate must possess basic knowledge of food and beverage preparations service standards guest relations and etiquette. Knowledge of the appropriate table settings service ware and menu items. Ability to read speak and write the English language in order to communicate with guests. Ability to remember recite and promote the variety of menu items. Ability to transport up to 30 lbs. on a continuous basis. Ability to operate beverage and toast equipment. Must be able to work a full shift (8 hours) walking and standing with or without reasonableaccommodations. Ability to work a flexible schedule that includes overnights nights weekends and holidays.
What will I be doing
Set up room service trays and tables in anticipation of incoming orders.
Retrieve check from order taker set table and pick up order from the kitchen or bar. When picking up be certain that order is complete i.e. all food beverages alcoholic beverages and all condiments.
Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up present check and obtain payment. Delivers payment / signed check to order taker for closing.
Assist bus persons in removing trays and tables from guest floors and returning them to designated locations.
Prepare complimentary fruit baskets and deliver to guest rooms.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values :
In addition we look for the demonstration of the following key attributes :
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including :
The hourly rate is $16.50 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Key Skills
Disaster Recovery,Information Management,Network Administration,Active Directory,VMware,Citrix,Microsoft Windows Server,Windows,Microsoft Exchange,SAN,Database Administration,Dns
Employment Type : Full-Time
Experience : years
Vacancy : 1
In Room Dining Server • Los Angeles, California, USA