Senior Collections Specialist

Senior Collections Specialist

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

What We Offer :

• A hybrid in office schedule for qualifying employees
• Flexible time off policy
• 401K Company match (up to 4% - dollar for dollar)
• Professional development, training, and tuition reimbursement programs
• Excellent medical, dental, vision, and life insurance policy options
• Opportunities for career advancement with an industry leading company!

Job Summary

The Senior Collections Specialist is the collections team lead and independently manages a complex accounts receivable customer portfolio. This position is primarily responsible for resolving complex billing and deduction issues, ensuring timely collections and improved DSO, while building strong customer relationships. This role requires regular interaction with external customers and internal departments including Customer Service, Sales, Finance, Tax and Treasury.

Responsibilities

The account management activities include, but are not limited to the following :

Personal Qualities

Qualifications

Working Conditions