TravelCenters of America Regional Vice President, Site Operations West

Regional Vice President, Site Operations

TravelCenters of America (TA), part of bp, operates more than 270 travel centers, fuel locations, quick-service restaurants (QSR), and full-service restaurants, and truck service facilities nationwide. With new executive leadership and a multi-year transformation underway, TA is modernizing operations, elevating guest experience standards, and strengthening its culture of safety, accountability, and operational excellence. We are hiring a Regional Vice President (RVP), Site Operations to lead a multi-state, multi-unit operational division with full accountability for retail, fuel, QSR, and full-service restaurant (FSR) businesses. This is a high-visibility, high-impact leadership role responsible for operational consistency, financial performance, safety, talent development, and brand execution across a large field organization.

You'll join TA at a pivotal momentwhere modernization, operational discipline, and scalable processes are core to our strategy. This role is for an operator with deep multi-site leadership experience who thrives in the field, leads with data and accountability, and delivers results in fast-paced, complex operational environments.

Location & Travel : This is a travel-intensive, field-based leadership role (5075% travel). You may reside anywhere within reasonable access to the Western US Region. Locations like Las Vegas, Dallas, Chicago, or others near a major US airport.

What You Will Lead :

• Lead multi-region, multi-unit field operations across retail, fuel, QSR, and full-service restaurant locations.
• Develop and mentor District Managers and field leaders, building a strong and scalable leadership pipeline.
• Drive operational excellence through consistent execution of brand standards, SOPs, safety protocols, and service expectations.
• Own full regional P&L performance, using data, KPIs, and operational insights to meet revenue, profitability, and productivity targets.
• Improve labor, inventory, and resource optimization, ensuring disciplined, efficient operations across all business lines.
• Support pricing decisions, capital planning, and regional investment priorities in partnership with senior leadership.
• Ensure regulatory compliance and internal policy adherence across all sites.
• Champion operational transformation initiatives, including new service models, process improvements, and technology rollouts.
• Partner cross-functionally with Finance, People & Culture, Operations Strategy, Marketing, IT, and Safety to deliver enterprise goals.
• Serve as the key liaison between field operations and senior leadership, providing transparency into risks, performance, and opportunities.
• Elevate guest experience and service excellence, ensuring TA delivers a clean, friendly, and safe environment across all retail and restaurant offerings.

Aims & performance indicators will include :

What You Bring :

With Us, You'll Enjoy :

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Typical Physical Demands : This role requires frequent verbal communication and strategic engagement with senior leaders and cross-functional partners. While primarily focused on leadership, planning, and oversight, this role will visit locations and inspect operations, which may involve standing, walking, or navigating operational environments. Lifting or moving objects up to 50 lbs may be required on rare occasions. Visual acuity is essential for reviewing operational data, facilities, and service documentation. All tasks are performed with or without reasonable accommodation.

Work Environment : This role operates in a dynamic field-based environment, including regular travel to indoor and outdoor locations across all seasons. Site visits may involve exposure to operational environments typical of retail, fuel, QSR, and restaurant facilities. These environments may include mechanical noise, diesel fumes, moving equipment, and surfaces affected by grease, oil, or other substances. The role may also involve proximity to vibration and other physical conditions associated with active service locations. Appropriate safety protocols and personal protective equipment are provided and expected to be used during all site inspections.

Disclaimer : This job description may not list all duties for this position. The incumbent in this position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.