Product Manager - Content Management Platform - Vice President

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Product Manager - Content Management Platform - Vice President

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JPMorgan Chase . 3 days ago Be among the first 25 applicants. Job Description

As a transformational digital product leader, you will lead our Content Management Platform Services within Global Banking, navigating the intersection of product innovation, enterprise architecture, regulatory compliance, and AI-enabled content intelligence. You possess deep cross-functional fluency in modern content platforms, mastery in integrating Marketing and Sales Enablement ecosystems, and operational excellence to drive a global, multi-tenant content strategy across business lines and channels. You will architect a modular, metadata-driven content supply chain optimized for reuse, performance, and governance, while orchestrating search, discovery, and personalization at scale using next-generation AI technologies. This platform-centric role requires your vision, engineering-level understanding, and deep B2B context to enable enterprise product leadership. Job Responsibilities

Strategic & Platform Leadership Architect and own the enterprise-wide content management product strategy, encompassing CMS, DAM, content delivery APIs, search layers, and governance frameworks. Develop and socialize a global content supply chain operating model, integrating upstream planning and downstream channel orchestration and compliance-led archival / reporting. Lead a multi-year transformation agenda integrating Adobe Experience Manager (or equivalent), headless personalization engines, DAMs, metadata registries, knowledge graphs, and advanced orchestration services. Envision and deliver AI-augmented content findability and reuse solutions, incorporating semantic search, NLP-driven tagging, generative content briefing, and automated policy compliance checks. Integration Leadership – Marketing and Sales Enablement

Define and execute an integration blueprint

that connects disparate ecosystems including Adobe Experience Cloud, Salesforce (Marketing Cloud, CRM, and Enablement tools), Seismic, and consent management platforms. Rationalize and consolidate platform capabilities across internal silos to enable full-funnel visibility and traceability of content performance. Governance & Risk Management

Implement enterprise content taxonomies, content quality scorecards, and traceability logs to comply with global regulatory and audit requirements. Establish governance frameworks for templated vs. custom-made content, automated expiration workflows, legal holds, and audit trail requirements across business. Lead cross-functional compliance, legal, and security reviews to ensure platform-level policy adherence and integration with enterprise risk systems. Experience Enablement

Enable omnichannel content targeting and personalization at scale through robust segmentation logic, offer catalogs, experimentation tools, and feedback loops. Collaborate with UX design, accessibility teams, and performance engineering to ensure highly performant, WCAG-compliant experiences across all devices and client segments. Required Qualifications, Capabilities, and Skills

8+ years of experience in enterprise digital product management, with deep specialization in content platform architecture, MarTech ecosystems, and compliance-heavy industries. Demonstrated leadership of global, federated content platforms serving both external clients and internal stakeholders, across multi-brand, multi-region, multi-language environments. Expert-level understanding of metadata modeling, modular content design, headless CMS architecture, and governance-driven workflows. Hands-on experience with advanced AI / ML search and recommendation systems (e.g., Elasticsearch). Proven experience leading complex platform migrations, multi-system orchestration (iPaaS, APIs, event-driven architectures), and Agile-at-scale delivery models. About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. We offer a competitive total rewards package including base salary, potential commission, and discretionary incentives, along with comprehensive benefits such as health care, retirement plans, wellness centers, tuition reimbursement, and more. We value diversity and inclusion, and are an equal opportunity employer. We make reasonable accommodations for religious practices and disability needs. Visit our FAQs for more info. About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments, serving clients in over 100 countries with strategic advice, capital raising, risk management, and liquidity solutions.

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