Certified Medical Assistant (CMA)

Who are you?

You are a caring and dedicated professional who has a passion for providing mental health services. You understand and have a respect for the idea that each individual's path to recovery is unique. Your working knowledge of the mental health, drug and alcohol treatment system forms the foundation of the services you provide to clients. You have an interest in the engagement phase of services, and the ability to work with clients with high resistance and denial or impairment due to chronic mental illness and / or substance use disorder dependence.

Under the guidance of the Nursing Supervisor, you will act as a liaison for clients at our inpatient residential facility needing nursing support. This position requires the ability to work until 6pm, with the ability to work 30-40 hours weekly.

• Work as part of an interdisciplinary team with other clinical service providers, medical team and outreach staff to understand and address individuals' needs related to medical services and medication management
• Possess the ability to engage with clients with care and support without the need for close oversight
• Maintaining professional boundaries is a top priority for you to ensure a high level of client care
• Monitor resident behavior, progress, and participation in treatment plans; communicate observations and updates to appropriate team members
• Generate medication observation records and provide hands-on verification of medication orders
• Assist clients in verifying refill status, obtaining active medication lists from outpatient providers, and request discharge documentation following hospitalization
• Complete and maintain all medication-related documentation required for client admission; oversee and document medication administration
• Facilitate in-person educational groups focused on medication compliance, usage, side effects, the impact of noncompliance, and medication education as it relates to behavioral health, or substance use
• Encourage and model appropriate behavior through motivational interviewing and evidence-based behavioral management techniques
• Supervise and support residents in daily living activities that includes cooking, housekeeping, laundry, and personal hygiene
You have :
• HSD / GED
• CMA (Certified Medical Assistant) with previous experience working as a Medical Assistant
• Previous relevant experience working with individuals that have a primary mental health diagnosis and / or co-occurring disorders
• Strong time management and organizational skills
• A valid driver's license and the ability to maintain auto insurance
• CPR / First Aid Certification or willingness to obtain one, and the willingness to submit background check and fingerprinting
• Ability to regularly use various computer apps including Microsoft Office, our HRIS, EHR and other online systems, with multiple logins often simultaneously

Who are we?

We are a team of passionate individuals who work to provide prevention and specialized behavioral health and substance abuse services to individuals, children and families in our multi-cultural communities in order to strengthen family life and promote personal growth. We offer a nurturing environment focused on personal growth and self-care through trainings and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles.

Our employees are offered Health Insurance, Health Savings Account (HSA), Teledoc, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Voluntary Life Insurance, Employee Assistance Program (EAP), PTO, Paid Holidays and 403(b) Retirement.

Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, with policies prohibiting the use, possession, and / or distribution of medical marijuana as well as smoking, vaping, or other use of tobacco on our premises. We base employment on qualifications, merit, and organizational / community need. Our goal is to be a diverse workforce representative of the citizens we serve.

If you require accommodations for the application process or to perform the essential job functions due to a disability, please contact the Human Resources Department at humanresources@frcohio.org. We are committed to providing appropriate accommodations to ensure equal opportunities for all applicants.

We'd love to hear from you. Click "apply" to submit your resume and then learn more about us by visiting our website at