Quality Assurance Manager
Work Schedule : Third Shift (Nights) Environmental Conditions : Cleanroom : no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed
Job Description : Coordinate daily quality control activities in accordance with design and process documentation to meet safety, quality, output, on-time delivery targets and revenue activities are completed. Participate and lead improvement events (such as Kaizen, 5S, Practical Process Improvement); coach and mentor direct reports to drive continuous improvement as a way of life. Partner with the Operations team to facilitate understanding of quality expectations and requirements. Lead daily quality control meetings and create and publish daily / weekly / monthly metrics. Lead training and coaching of direct reports and complete annual performance reviews. Ensure adherence to company policies and procedures, holding staff accountable and working with human resources to apply corrective action as required. Identify quality constraints and resolve issues, including resolving material concerns, prioritizing support functions (receiving, inspection, mfg. engineering, etc.) and escalating issues. Execution of root cause correction plan on any metrics not meeting target. Ensure that safe work practices are in use, including team's adherence to Personal Protective Equipment (PPE) requirements of the job function. Assist with 3rd party audits. Direct the daily workload to ensure schedule completion while managing utilization and efficiency. Build and develop a disciplined workforce that adheres to all procedures and Work Instruction Documents. Ability to have flexible work schedule and cover shifts as needed. Assist in TrackWise investigation and Root Cause investigation.
How will you get here? High School Diploma or GED, bachelor's degree from an accredited University preferred. Minimum 3 years' experience leading teams. Experience working in a regulated environment (medical device or pharmaceutical preferred). 3-years' experience leading a team in a professional work environment. Working knowledge of Microsoft Office (Word, PowerPoint, Excel,) Problem solving skills. Written and verbal communication skills. Ability to coordinate and work on multiple projects with other departments or functions. Ability to mentor, train, motivate, and coach. Preferred experience working in a ISO9001, ISO16949 or ISO13485 environment. Preferred experience with Continuous Improvement, Lean Manufacturing, and / or Six Sigma experience.
Night Supervisor • Lebanon, TN, US