Patient Service Coordinator - Neighborhood Health

Patient Service Coordinator

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common : Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Serve patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.

Key areas of responsibility include : driving fleet vehicles to and from mobile events, assisting in transport of mobile equipment bins, restocking mobile equipment inventory, coverage required at multiple satellite locations, and performing other related duties as required.

Qualifications

High school diploma or equivalent preferred. Relevant experience in a fast-paced medical office highly preferred. Epic experience preferred. Positive, customer-focused approach, with commitment to providing excellent patient care. Valid Driver's license within 3 months of hire date or job transfer date. Ability to push / pull / lift 50 lbs. Bilingual English / Spanish preferred.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work / life balance. Every moment matters. And this is your moment.