A company is looking for a Customer Service Representative to join their team.
Key Responsibilities
Answer patient calls and resolve issues via phone, email, or chat
Contact patients regarding prescriptions for payment confirmation and shipping
Make outbound calls for follow-ups and collect payments from patients and providers
Required Qualifications and Education
High School Diploma or G.E.D
2 years of Customer Success experience
Pharmacy experience preferred but not required
Bilingual in Spanish preferred but not required
Must be available to work required shifts, including rotating weekends and holidays
Customer Success Representative • Lincoln, Nebraska, United States
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