Insurance CSR / Producer Job at Eagle Rock Insurance Agency in Berkley

Job Description

Job Description

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team!

We pride ourselves on our excellent culture, and we are seeking someone who wants to be a part of that strong team. We are not looking for just any Insurance Customer Service Representative, we are looking for the one that is detail oriented and driven to provide exceptional customer service. As our new Insurance Customer Service Representative, you’ll be joining us to provide our clients with the best policies to cover what matters most to them. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their confidence and business for years to come. If you’re a team player who is ready to join an outstanding team, apply today !

Responsibilities

• Responding to inquiries, problem solving, and following up to ensure client satisfaction.
• Fostering strong relationships with clients to maintain client retention.
• Processing endorsements, submitting new business to carriers, and issuing insurance documentation.
• Treating each client interaction as an opportunity for education and account rounding.
• Obtaining and ensuring current and accurate information and document it per agency standards

Requirements

Benefits