Customer Service Rep

Customer Service Rep

It's more fun with us!

No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

It all starts with you

Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

Drive your own career

Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Domino's CSR Responsibilities Include :

Demonstrating a friendly, positive attitude and great customer service skills

Taking orders over the phone and in person

Dealing with customer concerns

Cash handling

Upselling

Making Domino's high quality pizzas

Food and portion control

Hygiene and food safety

Food preparation

General cleaning duties

Those are the basics, but here's what else you can expect :

General Job Duties

Operate all equipment

Stock ingredients from delivery area to storage, work area, walk-in cooler

Prepare product

Receive and process telephone orders

Take inventory and complete associated paperwork

Clean equipment and facility approximately daily

Communication Skills

Ability to comprehend and give correct written instructions

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions / Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

Must be able to make correct monetary change

Verbal, writing, and telephone skills to take and process orders

Motor coordination between eyes and hands / fingers to rapidly and accurately make precise movements with speed

Ability to enter orders using a computer keyboard or touch screen

Work Conditions

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

Sudden changes in temperature in work area and while outside

Fumes from food odors

Exposure to cornmeal dust

Cramped quarters including walk-in cooler

Hot surfaces / tools from oven up to 500 degrees or higher

Sharp edges and moving mechanical parts

Sensing

Talking and hearing on telephone

Near and mid-range vision for most in-store tasks