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Server

Server

IHOPSpokane, WA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Benefits :

  • Company parties
  • Opportunity for advancement
  • Paid time off

Company Overview

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.

Job Summary

Responsibilities

  • Develop and maintain professional functional working relationships with IHOP Team Members and guests.
  • Execute the service standards per IHOP SOP to ensure a high‐quality guest experience.
  • Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return.
  • Communicate guest food orders and service requests in an accurate and timely manner.
  • Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
  • Comply with SOP methods in regard to guest checks and maintaining cash control.
  • Stock and rotate all needed supplies in the service areas and dining room.
  • Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines.
  • Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
  • Perform all cleaning duties according to posted cleaning charts.
  • Comply with IHOP uniform and appearance standards per SOP guidelines.
  • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

    • Qualifications

  • Prior experience as a server is a plus.
  • Must showcase teamwork and communication skills.
  • Must be able to handle money transactions responsibly.
  • Must be able to multitask and act quickly.
  • Must be flexible and ready to work in shifts.
  • Must maintained an active WA food handler permit
  • Must be a team player.
  • Must be available to work weekends and holidays

    • Benefits / Perks

  • Paid time off
  • Flexible Hours
  • Extensive Training
  • Real Advancement Opportunities
  • Medical and dental insurance for full time employees
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    Server • Spokane, WA, US