Sales Manager

Summary / Objective :

• The Sales Manager is responsible for developing and growing a strong portfolio of clients through proactive prospecting, cold calling, and relationship management.
• Key duties include negotiating competitive rates, managing daily shipments to ensure on-time delivery, and addressing issues promptly to maintain exceptional service quality.
• This role is highly sales-driven and requires strong negotiation skills, clear and proactive communication, and an entrepreneurial mindset.
• Key Responsibilities - Lead Generation & Business Development - Independently research, identify, and pursue new business opportunities through credible sources and strategic cold outreach, consistently achieving or exceeding sales and load volume targets. - Industry Knowledge  - Develop and maintain a strong working knowledge of the transportation and logistics industry, including rate structures, carrier capabilities, equipment types, and evolving market trends. - Execution - Ensure  accuracy and consistency in all internal tracking and reporting systems by maintaining up-to-date information throughout the day, supporting precise sales, performance, and operational metrics.
• Core Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Convert qualified leads into active customers by building strong relationships, understanding client needs, and maximizing conversion opportunities.
• Execute pricing strategies using effective negotiation techniques, market insights, and an understanding of customer purchasing behaviors.
• Support the negotiation of contracts, terms, and conditions to secure profitable and sustainable business agreements.
• Proactively engage with customers and cross-functional teams to meet client requirements and achieve company growth targets.
• Respond promptly and professionally to customer inquiries and service issues, managing conflicts with diplomacy and tact.
• Reestablish relationships with inactive clients to generate renewed business opportunities.
• Attend industry events, conferences, and trade shows to network with potential customers and stay informed of industry developments.

Core Behaviors :

Industry Knowledge :

Customer Focus :

Negotiation :

Market Insight :

Problem-Solving :

Collaboration :

Networking :

Technology Skills :

AAP / EEO Statement :