Laboratory Quality & Compliance Manager

Overview

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

The Laboratory Quality & Compliance Manager oversees all quality management activities for the clinical laboratory including quality control, quality assurance and quality improvement including the development, review, implementation, and review of all laboratory quality processes. The Quality Manager provides guidance and consultation concerning quality processes for clinical and environmental testing. The position also ensures compliance with local, state, and federal regulatory standards such as the Clinical Laboratory Improvement Amendments (CLIA), the College of American Pathologists (CAP), New York State Department of Health, and the California Department of Health.

Schedule : Full-time, five 8-hour shifts, Monday-Friday, 8 : 00am-5 : 00pm

Benefits :

Comprehensive medical, dental and vision benefits

Life and long-term disability insurance provided at no additional expense to employee

Paid time off (PTO) including holidays

Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave

Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent

Education reimbursement

Employee assistance program

Wellness program

Among others

Responsibilities

What You Can Expect :

Ensure compliance with laboratory accreditation, regulatory standards, and information management policies by providing leadership and guidance to staff to ensure that quality policies, processes and procedures are established, current and adhered to by all laboratory staff.

Oversee internal audit processes, external assessments, proficiency testing programs; document control systems; competency assessment; training and other quality processes.

Identify training needs, as well as design and implement training programs specific to the quality system.

Recommend best practices to maintain and improve project outcomes or laboratory functions; facilitate laboratory improvement activities.

Analyze data, identify trends, monitor prevention and correction of quality deviations, and develop reports for management utilizing technical knowledge and laboratory experience.

Monitor customer satisfaction and performance metrics.

Identify and report quality issues and problems to management with recommendation for resolution.

Establish processes and policies for effective and professional communication between laboratory staff and among other interested parties.

May provide input into financial, safety and procurement decisions.

Work with laboratory safety and security officer(s) to align quality practices, including data analysis, monitoring of trends, prevention, correction, and continuous quality improvement.

Serves as chairperson of laboratory quality and safety meeting(s) with responsibility for scheduling and coordinating regular meetings.

Provides training and in-services to new and existing employees when required.

Supervisory Responsibilities :

May include responsibility for immediate oversight of personnel who support activities directly related to laboratory compliance, quality assurance or laboratory accreditation activities.

Provides indirect oversight of quality and safety functions across all areas of the clinical laboratory.