Assistant Manager, RICP Training

At Universal Creative we design develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Destinations & Experiences worldwide. Our innovative attractions immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry.

Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas our team pushes us beyond the boundaries of whats possible to achieve the extraordinary. Together were creating a Universe of fun always ensuring the next thing we do is better than the last thing we did.

JOB SUMMARY :

Through a blend of strategic planning operational management tactical implementation and experiential alignment the RICP Training Specialist delivers a comprehensive training program for Universal Creative. Responsible for maintaining and enhancing existing training while identifying gaps and leading development delivery facilitation and evaluation of new learning solutions.

MAJOR RESPONSIBILITIES :

RICP Training Design & Delivery - Translate strategic plans into actionable training experiences. Design deliver and continuously improve training content to meet learner needs and organizational objectives.

• Design and facilitate live training sessions (virtual and / or in-person).
• Create and revise e-learning modules job aids and / or quick reference guides to support learning outcomes.
• Conduct training needs assessments and gap analyses to identify areas for improvement.
• Gather and analyze participant feedback to enhance future sessions.
• Lead onboarding training for new team members and project stakeholders ensuring consistent understanding of RICP processes.

RICP Training Administration & Process Management - Manage the day-to-day systems processes and logistics that ensure the smooth operation of the training program.

RICP Training Strategy & Curriculum Planning Shape the training roadmap to achieve learning outcomes segment the audience structure the curriculum determine delivery methods establish timelines and design assessments.

ADDITIONAL INFORMATION :

EDUCATION :

EXPERIENCE :

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal elements and all related indicia TM & 2025 Universal Studios. 2025 Universal Orlando. All rights reserved. EOE

Required Experience :

Manager

Key Skills

Car Driving,Apache,Import,Back Office Operations,Accident Investigation

Employment Type : Full-Time

Experience : years

Vacancy : 1