Senior Manager, Fulfillment Learning & Development

Senior Manager, Fulfillment Learning & Development

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Senior Manager, Fulfillment Learning & Development

At Flexport, we're transforming global logistics and that transformation starts on the warehouse floor. As Senior Manager, Fulfillment Learning & Development, you'll architect the programs that shape the knowledge, safety, and skills of thousands of associates across our fulfillment network.

This role is foundational to our strategy of building a world-class operations team. You'll design, deploy, and scale best-in-class onboarding, training, safety, and development mechanisms from Day 1 through long-term career growth. Your work will ensure every associate and frontline leader is equipped to execute safely, consistently, and with operational excellence.

What You'll Own

End-to-End Onboarding & Training

• Launch a best-in-class Day 1 New Hire Orientation, building a consistent foundation across all sites.
• Create a progressive Day 130 training schedule aligned to site readiness, role complexity, and productivity milestones.
• Build and scale a Train-the-Trainer and Ambassador Program to drive peer mentorship, skills transfer, and cultural onboarding.

Safety, Compliance & Process Audits

Knowledge & SOP Management

Learning Systems & Capability Development

Tools, Tech & Mechanism Implementation

What You Bring

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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