Talent.com
Busser

Busser

Mera DFW and MarylandOwnings Mills, Maryland, United States, 21117
30+ days ago
Job type
  • Full-time
Job description

ROLE PURPOSE!

To ensure Guests are seated at a clean and properly set table within the shortest amount of time possible. To maintain cleanliness of the restroom, perimeter of the building and parking lot. To work with W / Ws and Host / Hostesses to ensure Guests receive excellent service.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

  • Promptly cleans and resets tables after each Guest's departure.
  • Offers assistance to Guests by clearing away dishes and glassware, and refills beverages. Maintains cleanliness of restroom, perimeter of building and parking lot.
  • Prepares coffee and iced tea to help Team Members serve Guests.
  • Assisting with Guest needs as they arise, including but not limited to the below mentioned cleaning expectations :
  • Checks cleanliness of the bus stand from previous shift and notifies Manager of any problems. Sets up the bus stand, restocks and prepares bus stand for shift change and / or close.
  • Checks high chairs and booster seats for cleanliness when resetting tables.
  • Cleans and sanitizes throughout the shift, including taking out trash as needed.
  • Prepares OTLE and / or close.

KEY DECISIONS

Influences :

  • Guest Experience
  • Issues around cleanliness and sanitation

    • MEASURES OF SUCCESS

  • Consistently fulfill the Key Responsibilities and Accountabilities above
  • Guest satisfaction scores
  • Cleanliness and sanitation

    • QUALIFICATION REQUIREMENTS

  • Must be able to read menu items
  • Must be able to clearly communicate Guest needs to other Team Members (W / W's, door person, bartender or Manager)
  • Must be able to hear well amongst loud background noise in order to answer telephone and respond to Guest requests
  • Must be able to lift and carry sacks, cases, and bus tubs of up to 70 lbs, up to 20 times per shift; places these items on high shelves and in walk-in freezer
  • Must be able to reach, bend, stoop and wipe frequently
  • Must be able to stand and walk during entire shift

    • COMPETENCIES PASSION FOR THE GUEST – Actively contributes to fun, friendly and engaging service.

  • Understands how their role impacts the Guest.
  • Displays a caring attitude towards Guests.
  • Contributes to the Guest experience through knowledge of job and products.
  • Demonstrates a service attitude by providing support to those who are directly serving the Guest.
  • Handles special requests in a responsive and positive way.
  • Utilizes customer feedback to provide a better Guest experience.

    • COMMUNICATION – Keeps the lines of communication positive, open and productive.

  • Pays close attention to Guests' and coworkers' special requests to ensure accuracy.
  • Responds positively to conflict situations and works to find appropriate solutions.
  • Keeps interaction positive and productive; avoids conveying negative messages.
  • Shares information with others to raise awareness of potential needs and concerns.
  • Listens carefully and attentively to others without interrupting.
  • Asks thoughtful questions to ensure proper understanding of the message being conveyed.
  • Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions.

    • PASSION & INITIATIVE – Keeps it fun and keeps up with the pace.

  • Shows Guests and Team Members that (s)he genuinely enjoys the job.
  • Displays passion, energy and pride in doing the job right.
  • Works with a strong sense of urgency and drive; pushes for quick, yet accurate results.
  • Focuses on the way (s)he approaches a task, not just the task itself.
  • Takes independent action to improve existing systems and processes.
  • Enthusiastically promotes the TGI Fridays brand and menu items.

    • RELIABILITY & ACCOUNTABILITY – Works hard and delivers quality results.

  • Arrives on time and ready to work dressed in proper dress code.
  • Attends all required shift meetings and is prepared to contribute.
  • Minimizes wastes and costs (e.g., maintains proper rotation of inventory).
  • Responds to complaints about food quality issues by owning the situation and solving the problem quickly and properly.
  • Uses good judgment and acts with integrity in all dealings; demonstrates consistency in words and actions.

    • FLEXIBILITY & STRESS TOLERANCE – Knows that anything can and will happen and handles uncertainty in a calm, controlled manner.

  • Addresses daily challenges and obstacles with confidence and a positive attitude.
  • Easily adjusts to meet changing demands and new responsibilities.
  • Prioritizes effectively and multitasks to ensure all tasks are completed by the end of the shift.
  • Maintains an even-tempered demeanor even in stressful situations.
  • Responds calmly to problems and controls emotional reactions.
  • Handles him / herself in a professional manner at all times.

    • TEAMWORK & COLLABORATION – Fuels an environment where everyone pitches in and gets along.

  • Recognizes the importance of working together to accomplish goals.
  • Actively promotes cooperation, respect, and acceptance of all Team Members.
  • Establishes positive and supportive working relationships with all Team Members to maintain a productive environment.
  • Takes on additional responsibilities to ensure proper coverage during rush periods.
  • Reaches out to Team Members when necessary to ensure timely completion of all tasks.
  • Takes advantage of opportunities to set an example for new or inexperienced Team Members.

    • PI39d6ce8eadae-30511-37120468

    Create a job alert for this search

    Busser • Ownings Mills, Maryland, United States, 21117

    Related jobs
    • Promoted
    Burger King Shift Leader

    Burger King Shift Leader

    GPS HospitalityNew Freedom, PA, US
    Full-time
    We need a Shift Leader to join our restaurant team.Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operatio...Show moreLast updated: 30+ days ago
    • Promoted
    PT Shopper PFS - 6461

    PT Shopper PFS - 6461

    The GIANT CompanyHanover, PA, United States
    Full-time
    USA-PA-Hanover-801 Baltimore Street.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret recipe...Show moreLast updated: 30+ days ago
    Busser

    Busser

    The Capital BurgerWashington, DC, US
    Full-time
    We cordially invite you to apply.Joining our team provides exceptionally distinctive benefits, including : .Medical, dental and vision coverage. Multiple insurance options, wealth benefits and flexib...Show moreLast updated: 30+ days ago
    Busser

    Busser

    Clyde's Restaurant GroupWashington, DC, US
    Full-time +1
    Are you looking for a job with competitive pay, flexible scheduling, a positive work environment, and opportunities for professional growth and training?. If so, 1789 Restaurant is the place for you...Show moreLast updated: 30+ days ago
    Cashier / Server / Busser

    Cashier / Server / Busser

    McAlister's DeliBALTIMORE, MD, US
    Full-time
    Be a “Tour Guide” to the McAlister’s experience; help our guest navigate our entire dining system from ordering, seating and delivery. To ensure that all of our guest experience the McAlister’s Touc...Show moreLast updated: 30+ days ago
    • Promoted
    Food Service Worker Dishwasher #25-045b

    Food Service Worker Dishwasher #25-045b

    AAWDCAnnapolis, Maryland, USA
    Part-time
    Skills Knowledge and Expertise.About Anne Arundel Workforce Development Corporation (AAWDC).AAWDC is a nonprofit corporation that provides innovative high-quality workforce development services to ...Show moreLast updated: 1 day ago
    Busser

    Busser

    Olive GardenHanover, PA, US
    Full-time
    For this position, pay will be variable by location.Our Winning Family Starts With You! .Check out these great benefits!. Flexible schedules to help you balance other life commitments (school, child...Show moreLast updated: 30+ days ago
    • Promoted
    Bartender

    Bartender

    American Multi-Cinema, Inc.White Marsh, MD, United States
    Full-time
    Bring energy, connection, and a personal touch to the AMC experience.As a Bartender, you'll deliver top-tier service in a fast-paced setting, crafting memorable moments that support our Mission.You...Show moreLast updated: 21 days ago
    Busser - Hiring Immediately

    Busser - Hiring Immediately

    Alicart Restaurant Group - Carmine'sWashington, DC, United States
    Full-time +1
    We at Carmines and Virgil's Real BBQ are committed to providing heartfelt, authentic and high-quality dining experiences. C to Las Vegas, Atlantic City and the Bahamas.Our renowned family style Ital...Show moreLast updated: 30+ days ago
    • Promoted
    FT Lead Associate Kitchen - Hanover / Gettysburg Market- 6054

    FT Lead Associate Kitchen - Hanover / Gettysburg Market- 6054

    The GIANT CompanyHanover, PA, United States
    Full-time
    USA-PA-Hanover-455 Eisenhower Drive.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret recipe...Show moreLast updated: 30+ days ago
    • Promoted
    Bookkeeper

    Bookkeeper

    Servpro Team WallSparks Glencoe, MD 21152, Maryland, United States
    Full-time
    SERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero!.Who are we? Feel free to check us out : . Do you love working with numbers? Do you want to be the driving force b...Show moreLast updated: 30+ days ago
    Busser / Barback

    Busser / Barback

    Yard HouseWashington, DC, US
    Full-time
    They ensure our dining room, bar, lobby, and service areas are clean, sanitized, stocked and visually appealing.They assist our Bartenders in clearing the bar top, cleaning / sanitizing the barware, ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Membership Sales Director - Eagle's Nest Country Club

    Membership Sales Director - Eagle's Nest Country Club

    PGA TOUR, INC.Phoenix, MD, United States
    Full-time +1
    Membership Director at Eagle's Nest Country Club | Phoenix, MD | Invited.Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business?...Show moreLast updated: 19 hours ago
    • Promoted
    • New!
    Shift Manager

    Shift Manager

    Buffalo Wild WingsWestminster, MD, US
    Part-time
    In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of y...Show moreLast updated: 4 hours ago
    • Promoted
    Bartender

    Bartender

    Dacha Navy YardWashington, DC, US
    Full-time
    Medical / dental benefits, gym membership, paid vacation, professional work environment.Dacha is a perfect place to meet new people and spend time with loved ones. Set on the banks of the Anacostia Ri...Show moreLast updated: 30+ days ago
    • Promoted
    PT Shopper PFS - 6271

    PT Shopper PFS - 6271

    The GIANT CompanyShrewsbury, PA, United States
    Full-time
    USA-PA-Shrewsbury-14635 Mt Airy Rd.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret recipe ...Show moreLast updated: 30+ days ago
    • Promoted
    Busser

    Busser

    TradeJobsWorkforce22202 Arlington, VA, US
    Full-time
    Busser job duties : Prepares dining room for patrons by cleaning and clothing ...Show moreLast updated: 30+ days ago
    • Promoted
    Busser

    Busser

    TradeJobsWorkForce22213 Arlington, VA, US
    Full-time
    Busser Job Duties : Prepares dining room for patrons by cleaning and clothing...Show moreLast updated: 30+ days ago