Automotive Technician

Field Services Technician I

Location :   St. Joseph, MO

Position Type : Full-Time

Compensation : Competitive Pay

Benefits : Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training

Position Summary :   The Field Services Team of Mercury Broadband is the customer facing unit of the company. The team should be professional in attitude and appearance and engaged with our customers needs.  Field Services should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Field Team Supervisor.

Key responsibilities :

• Installation of wireless broadband and / or fiber-optic service at customer premises
• Interact with subscribers and represent the company in a professional manner
• Properly configure and connect customer's home equipment to the Mercury Network
• Troubleshoot customer broadband and / or fiber equipment
• Assist sales team with localized marketing efforts
• Other duties as assigned

Skills & Requirements :

Company Provided Training :

Physical Requirements

Organization : Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadbands rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.

Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.

Compensation details : 20-23 Yearly Salary

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