Director, Account Management

Director Of Account Management

EvenUp is transforming how personal injury law firms secure justice for their clients through AI-powered demand packages that streamline case preparation and valuation. As we continue to scale, we're building our first Account Management function and we're looking for a Director of Account Management to build a cross sales and renewal-focused sales team.

In this role, you will build, coach, and empower a team of Account Managers to build executive customer relationships, prospect into the customer base, align customer needs with our long term product vision, and close new subscription cross sales and account expansion deals. You'll design and operationalize the account management motion from onboarding enablement and customer engagement to sales excellence.

What You'll Do

Directly manage a team of SMB, MM, and Enterprise account managers to deliver monthly goal attainment

Build a new function by defining the standards for customer engagement, cross functional partnership, outbound prospecting, discovery, and deal closing

Hire and ramp contributors into a high-performance organization with recruiting, training, and pace setting

Experiment with lifecycle playbooks to develop cross sale and expansion opportunities at key customer lifecycle touchpoints (onboarding, quarterly business reviews, renewals)

Develop specific and targeted goals for contributors on your team to help them grow and develop

Find innovative and creative ways to improve and increase performance

Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done

What You'll Bring

5+ years of management experience in quota carrying roles (Sales or Account Management)

1+ years of second-line management experience

Proven track record of team quota-attainment via new business or cross sales

Exceptional communication and relationship-building skills; comfortable working with senior executives both internally and externally

High integrity and passion for creating meaningful impact for customers and teammates alike

Notice to Candidates :

EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team please know that we have no affiliation or connection to these situations. We only post open roles on our career page or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, no-reply@ashbyhq.com or no-reply@canditech.io email addresses.

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you're interested in a role, please submit your application directly through our careers page.

If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include "careers-evenuplaw.com" and "careers-evenuplaws.com".

Benefits & Perks :

As part of our total rewards package, we offer attractive benefits and perks to our employees, including :

Choice of medical, dental, and vision insurance plans for you and your family

Additional insurance coverage options for life, accident, or critical illness

Flexible paid time off, sick leave, short-term and long-term disability

10 US observed holidays, and Canadian statutory holidays by province

A home office stipend

401(k) for US-based employees and RRSP for Canada-based employees

Paid parental leave

A local in-person meet-up program

Hubs in San Francisco and Toronto

Please note the above benefits & perks are for full-time employees

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.