Production Support - New York, NY

Location : New York, NY

Work Arrangement : Hybrid (3 days onsite, 2 days remote)

Employment Type : W2 only (Must have 12+ months of valid work authorization)

Experience Required : 8+ years

Must-Have Skills :

• Production support for trading applications
• Experience with monitoring tools (e.g., ITRS Geneos , Dynatrace , Splunk )
• Linux , Shell Scripting , SQL
• Strong knowledge of incident management , batch systems , and risk systems
• Excellent communication and stakeholder engagement skills

Job Summary :

We are seeking an experienced Production Support Analyst to join the team supporting a suite of FX LCT / Emerging Markets trading applications . This role involves frontline support for end users, managing major incidents, system monitoring, and proactive performance improvements. The successful candidate will work in a high-pressure, fast-paced environment and will gain full exposure to front-to-back trading processes .

Key Responsibilities :

Supported Applications Involve :

Technical Skills :

ITRS Geneos

Business & Domain Knowledge :

Bloomberg / Reuters

Soft Skills & Personal Attributes :

Nice to Have :

Splunk , Cut-Over , OpenTelemetry

TopTech Talent is proud to be an equal opportunity w

orkplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Third-party recruiters, please do not reach out for this role.