Front Desk Coordinator Luxury Salon

Job Description

Job Description

Location : SouthPark - Charlotte, NC

Schedule : Full Time, Saturdays required

Compensation : Competitive hourly rate

Start Date : Immediate

We pride ourselves on offering an elevated beauty experience that blends artistry, hospitality and style.

Our salon is known for exceptional service, a beautiful atmosphere and a clientele that appreciates excellence.

We are looking for a polished professional Front Desk Coordinator.

Your Role :

Managing the flow of clients and supporting our team to create a seamless, luxurious experience.

Responsibilities :

Greet every guest warmly and ensure a five-star first impression.

Manage the appointment book and stylist schedules.

Handle check-ins, check-outs, and payments.

Answer phone calls, emails and inquiries professionally and promptly.

Maintain a clean, organized and inviting front desk area.

Support stylists and management with daily operations.

Promote retail products and salon services to enhance the guest experiences.

Qualifications :

Previous experience in a high-end hospitality / service environment preferred.

Excellent communication and customer service skills.

Strong attention to detail and multitasking ability.

Professional appearance and demeanor.

Comfortable with salon booking software.

Team oriented with a positive, proactive attitude.