Program Manager

Introduction

When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland we leave no one behind.

This is a Management Service position that serves at the pleasure of the Appointing Authority.

GRADE

19

LOCATION OF POSITION

Maryland Department of Human Services

Office of Licensing and Monitoring

25 S. Charles Street

Baltimore MD 21201

Main Purpose of Job

The Program Manager of the Office of Licensing & Monitoring (OLM) is a key position thatreports to the Deputy Director of OLM. This management position is responsible for theoversight and enforcement of regulations of all licensed child placement agencies(CPA) and residential child care programs (RCC). The Program Manager is responsible for managing a unit of licensing coordinators. Additionally the Manager is responsible for assuring that effective compliance reviews and technical assistance is provided by the licensing coordinators to DHS / DHMH licensed private provider programs in which DHS DJS and MSDE place youth for supervision and treatment.

POSITION DUTIES

• Oversees complete performance evaluations of staff reviews and approves leave requests and recommends training needs.
• Develops and implements office policies and procedures.
• Plans and implements changes in processes as necessary based on State of Maryland guidelines directives and / or changes in law and regulations.
• Ensures that the interpretation of COMAR compliance standards is consistent amongst all licensing and monitoring staff.

MINIMUM QUALIFICATIONS

Education : A Masters degree in social work from an accredited collegeor university approved by the Council on Social WorkEducation.

Experience : Seven years of professional experience in a social work capacity in a public or private agency or institution five years must have been in an administrative supervisory or consultative capacity.

Notes :

1. These requirements are established by the Social Services Administration by authority provided in Human Services Article 4-204 of the Annotated Code of Maryland and the Maryland Department of Budget and ManagementOffice of Personnel Services and Benefits does not haveauthority to accept substitutions or equivalents.

may substitute U.S. Armed Forces militaryservice experience at a rank of Corporal / Petty Officer or higher as a commissioned officer in Social Workclassifications or Social Work specialty codes in the SocialScience Psychology and Welfare field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

1. Two years of experience demonstrating the ability to plan assign and evaluate the work of a unit of employees and or staff members.

2. Two years of experience managing the daily operations of a program or unit including interpreting regulations implementing policies and developing standard operating procedures.

3. Two years of experience utilizing data systems (e.g. Excel Power Bi Tableau or agency-specific databases) to track analyze and report program outcomes.

LICENSES REGISTRATIONS AND CERTIFICATIONS

1. Candidates forpositions in this classification must be licensed by the Maryland Board of Social Work Examiners.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operators license valid in the State of Maryland.

SELECTION PROCESS

The examination will consist of a rating of your education training and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore it is important that you provide complete and accurate information on your application. If you are in State service and are a promotional candidate your salary will be determined in accordance with State of Maryland guidelines.

BENEFITS

As an employee of the State of Maryland you will have access to outstanding benefits including : health insurance dental and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS : STATE OF MARYLAND BENEFITS .

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online you may mail a paper application and supplemental questionnaire to Department of Human Services Examination Services Unit Attn : Mario West 25 S. Charles Street 1115-J Baltimore Maryland 21201.

All mailed documents must include the applicants name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required the preferred method is to upload. If unable to upload please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning this recruitment process for this position please contact .

TTY Users : call via Maryland Relay.

If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or

As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1