Vertical Manager-Sage Intacct

Vertical Manager Sage Intacct Job Description

As our Vertical Manager in Sage Intacct's Customer Success Department, you will lead a team of Customer Account Managers (CAMs) primarily focused on the General Business and Hospitality verticals. You will work closely with the CAMs to achieve their renewal, upsell, and account management quota goals. The ideal candidate will bring industry expertise, sales management experience, and a solution-oriented mindset to drive Account Managers' success and enhance customer satisfaction. You will be vital to Sage Intacct's growth as a market leader in On-Demand Financial Management solutions. To thrive in this role, you will build a cohesive team that reflects Sage Intacct's customer-centric approach to account management. You will establish and maintain forecasts for renewals and add-ons, collaborate with Product Management and Marketing to develop vertical-specific strategies, and support the VP of Customer Success in creating scalable communication plans. This is a hybrid environment that will report in either our San Jose, Austin, Portland, or Atlanta office.

Key Responsibilities :

• Build and develop a successful and cohesive quota-carrying team of 6-8 CAMs.
• Act as an escalation point for critical accounts and ensure successful quota outcomes.
• Provide the VP with weekly forecast metrics on renewals and add-on opportunities.
• Manage customer calls to action and health scorecards, tracking progress.
• Participate in product demos and discovery sessions as needed by CAMs.
• Create and manage quarterly objectives for CAMs, supporting business analysis and growth.

Qualifications :

Perks :

Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage : sage.com / en-us / company / careers / working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com . Learn more about DEI at Sage : sage.com / en-us / company / careers / diversity-equity-and-inclusion

Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and / or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.