Cash Platform

Cash Platform

Cincinnati, OH Onsite

Primary skills : RedHat OpenShift, Kubernetes, AWS administration, Hashicorp Consul, Yaml, Python, Terraform,

Secondary Skills : Dynatrace, Splunk, Jenkins, Jfrog, and Git, Java, .Net.

JD

• Middleware Support Engineer - knowledge on RedHat Enterprise Linux administration with OpenShift
• Should have knowledge on CASH (Cloud Application System Hosting) AWS with Kubernetes.
• Open shift is hosted on-prem in Fifth Third's data centre and resource should have knowledge on DevOps tool which provides a secure means for application teams to deploy, and host containerized and single page applications.
• Knowledge on deployment and management of containerized applications - CASH platforms (RedHat Enterprise OpenShift)
• Resource should have knowledge on Splunk and Dynatrace
• 24x7 support coverage, with a focus on critical support during EST business hours for incidents escalated from L1 to L2.
• Root cause analysis and critical issue triaging
• Development and maintenance of operational run books for business-critical operations
• Security patching & maintenance of applications
• Escalations to L3 support are expected for complex issues, but the volume of issues escalated should not increase from current levels
• Documentation & Knowledge Base : Updating help documentation and internal knowledge resources
• Development and maintenance of operational run books for business-critical operations
• Security patching & maintenance of applications
• Capacity planning and management to ensure system stability and scalability
• Manage cluster storage and persistent volumes
• Support API connectivity issues
• ITSM & governance support with ticket prioritization, categorization and documentation updates