Shift Coordinator - Hiring Immediately

Shift Coordinator

$18.14 / hr + tips Financial Flexibility : Access earned wages anytime with Everyday Pay, competitive tips, and a 401(k) with 50% match for part-time Team Members after 3 months. Health & Wellness : Medical, Dental, and Vision insurance available after 780 hours, plus options for Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Accident, Critical Illness, and Hospital Indemnity Insurance for added coverage. Mental Health Support : Free 24 / 7 access to licensed mental health professionals for Team Members and their families. Work-Life Balance : Flexible hours, paid Sick Time, 12 weeks of Paid Parental Leave, and two hours of Paid Voting Time. Perks & Discounts : 30% Team Member discount, early access to new flavors, and affordable FIGO Pet Insurance. Education & Financial Savings : Educational Assistance up to $1,800 per year, Commuter FSA, and UHC Wellness Rewards up to $1,000 for wellness activities. Inclusive Culture : Commitment to a supportive and inclusive workplace where everyone is valued.

Shift Coordinator / Seasonal Shift Coordinator :

Who We Are

From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream—it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.

Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all.

Position Summary :

The Shift Coordinator is a key part of the chain of service, responsible for delivering a seamless guest experience by coordinating and engaging in daily floor operations and assisting and guiding Scoopers throughout their shifts. This role is essential to upholding operational excellence by participating in and overseeing daily tasks, setting a positive example, and offering on-the-spot operations-based modeling, training, and coaching to Scoopers. As role models, Shift Coordinators foster a positive, guest-focused environment, ensuring all interactions reflect Salt & Straw’s commitment to legendary hospitality.

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Joining Our Team

Qualifications : To perform the job successfully, an individual should have the following qualifications :

• High school diploma / GED.
• 6+ months of experience in food service, fast-casual dining, or hospitality-focused industry (1+ year preferred).
• Valid food handlers' card (required within 30 days of the start of employment or based on state or local requirement).
• Must be 18 years or older.

Knowledge, Skills, Abilities :

Benefits & Perks

Food Allergy Warning

This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.

Equal Employment Opportunity (EEO) Statement

Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at ta@saltandstraw.com .

Work Authorization and E-Verify

We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.

Our Values

Create the Unbelievable

Show Up Generously

Act with Thoughtful Curiosity

Share Human Kindness

Make It Count

These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace.

Join us as we reimagine the ice cream experience, crafting joy and wonder, one scoop at a time.

An Automated Decision System (ADS) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits :

The use of AI technology, which may be considered an ADS, is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired by emailing the employer directly using the email listed on the careers site.