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Military Relationship Manager

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Military Relationship Manager plays a critical role in supporting military-connected students by promoting Kaplan and its university partners' educational offerings and providing personalized guidance throughout their academic journey. Leveraging your leadership experience and credibility within the military community, you will build strong relationships with Education Service Officers (ESOs), command influencers, and service members to advance Kaplan's mission of helping military students achieve their educational goals.

Primary Responsibilities :

• Lead the strategic development and comprehensive execution of all military engagement initiatives to maximize enrollment and educational success among active duty service members, veterans, and military families.
• Conduct senior military leader engagements to determine their needs and shortfalls which Kaplan may use to develop appropriate business solutions.
• Build strong relationships with Military Education Service Officers (ESOs) and Military influencers to advocate for Kaplan partner universities' educational programs and services (all branches).
• Provide unclassified information regarding service or branch, troop, MOS, or installation strength in effort to support strategic planning and product development opportunities (from POI / Lesson Plans).
• Conduct strategic meetings to connect KNA Executive Leadership with command level contacts (i.e. Army University, MACOM, or Installation, Marine Corps, Navy, Air Force, Coast Guard and the Department of Defense)
• Utilize understanding of military culture, commands, organization and leadership to assist in the development of future opportunities for Kaplan and university partners.
• Direct and optimize the end-to-end military student acquisition lifecycle, from initial outreach to successful enrollment, while engaging potential military students, owning the continuous improvement, and scaling of the SIF (Student Information Form) process to maximize conversion efficiency across all university partner programs.
• Develop, execute, and oversee a comprehensive strategic plan for high-impact organizational and military community engagement events, including job fairs, briefings, and conferences, leading to measurable growth in military brand visibility and qualified student leads.
• Serve as the institutional subject matter expert (SME) on all current and evolving military education policies, benefits, and federal / state regulations (e.g., DoD MOU, VA GI Bill).
• Coordinate identification of POI / LP market from service or branch, and approved MOS that have scalable education program opportunity
• Contribute to the development of best practices and continuous improvement of support services for military students.

Minimum Qualifications :

Preferred Qualifications :

Beyond base salary, our comprehensive total rewards package includes : Remote work provides a flexible work / life balance; Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure); Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members; Comprehensive health benefits new hire eligibility starts on day 1 of employment; Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

For full-time positions, Kaplan has two Salary Grades. This position is Salary Grade B : $64,000 - $202,600. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

Location : Remote / Nationwide, USA