Network Engineer (Schaumburg)

As a key member of the network engineering team, you will have strong experience with routing and switching in an ISP setting, including SD-WAN, network monitoring, infrastructure, as well as general network troubleshooting skills. This position is a hybrid with onsite presence required in our Schaumburg, IL office.

Responsibilities :

• Work directly with customers to design, implement, and operate solutions that are resilient, high-performing, and maintainable.
• Ensure accuracy of backend systems and documentation.
• Perform root cause analysis and determine corrective actions.
• Design, provision, maintain, and troubleshoot services for clients including SD-WAN, SASE, MPLS, DIA, SIP, and UCaaS.
• Assist with infrastructure design, maintenance, and operation, including SNMP, Netflow, Syslog, Prometheus, Grafana, Solarwinds, Netscout, Netbox, and Veeam. Part of your role will be to support Coeo's network and infrastructure in addition to customer networks.
• Participate in trouble ticket resolution and troubleshoot advanced issues escalated from Tier 1 support.
• May require some travel.

Qualifications :

Prior experience with any of the following would be a plus :