Financial Aid Counselor

Position OverviewMore than perhaps any other factor,

the degree to which a university attracts and retains qualified

students determines the success or failure of that institution. The

Enrollment Management division is a key player in this activity and

has a profound effect on the institution’s success. Enrollment

Management (EM) includes the following functional units : Office of

Undergraduate Admissions, Graduate Enrollment Management, Financial

Aid and Scholarships, Office of the University Registrar, Student

Lifecycle Technology, Enrollment Marketing Communications, and

Enrollment Management Services. The division is committed to

developing a data-informed, forward-looking, comprehensive

enrollment strategy that enables the institution to pursue

strategic goals in an integrated and intentional

manner.

The Financial Aid & Scholarships

unit reports to the Vice Provost for Enrollment Management and

serves students, families, and the community by providing federal,

state, and institutional financial aid information and resources to

assist students in achieving their educational goals. FAS is

committed to providing quality financial aid services to its

constituents while maintaining accountability in the administration

of public, institutional, and private financial aid funds. Services

are designed to support the educational goals of the individual

student and the goals of the university as they relate to retention

and graduation.

This position provides quality

service to prospective and current students, requiring strong

public communication and writing skills. Financial aid staff

members must possess the ability to understand, interpret, and

effectively administer and explain financial aid programs governed

by the Federal Higher Education Amendments (HEOA), as well as other

federal, state, institutional and private financial aid regulations

and policies.

In addition to a competitive

salary, KU offers great benefits to employees with up to 176 hours

of paid vacation per year, 96 hours of sick leave earned per year,

9 paid holidays plus one discretionary day, a great retirement

program, medical and dental insurance, life and disability

insurance, other benefit plan options and state of Kansas discounts

offered by various vendors. KU also offers educational

opportunities for employees.

Job

Description 80% Financial

Education

Educates prospective

and current students regarding school-related financial aid

including the application and awarding process, budgeting and the

securing of resources to meet expenses.

Manages student caseload by engaging in

proactive outreach. Outreach campaigns will encompass students with

barriers to packaging and disbursement (verification, missing

documents) as well as students with outstanding balances.

Serve as primary point of contact for

students, families, University colleagues, and other parties in

appointments (in-person, phone, virtual) and via email regarding

scholarship and financial aid programs and

processes.

Conducts on-campus and off-campus

financial aid and scholarship outreach including information

programs, high school visitations, joint Admissions / Financial Aid

& Scholarship programs, and summer orientation programs

(requires some evening and weekend

hours).

15% Supports Financial

Aid Processes

Processes requests

related to fee waivers, verification of aid, NPY hold releases,

budget adjustments, reinstatement of aid, SAP appeals, and need

analysis. Requires a high level of accuracy and professional

judgment.

Serves as a back-up for other

processing tasks as assigned.

5%

Other Duties as assigned by

supervisor

Assumes additional

responsibilities as assigned by Associate

Director.

Position

Requirements

Valid Social Security Number to

access secure data in the Federal Student Aid Application

System.

Cannot be in default on a federal

student loan.

This position will be on-site for

the duration of training. At the conclusion of training, this

position will primarily work on-site, but a limited hybrid work

schedule may be considered upon approval of

supervisor.

The successful candidate is

expected to assist with virtual and in-person programming.

Occasional travel may be required for off-site events and outside

of regular business hours.

Required

Qualifications

Bachelor’s degree by the time of

appointment.

Effective written communication

skills as evidenced by application

materials.

This position

requires a formal degree in the cited discipline area(s) to ensure

that candidates have advanced knowledge, analytical skills and

professional competencies necessary to perform the duties of the

position. The level of degree is commonly recognized as the

standard qualification for similar roles in the public and private

sector, ensuring that the university remains competitive with

industry aligned practices, enhances collaboration with external

partners, and supports the delivery of services and programs that

meet professional and market-driven expectations Preferred

Qualifications

Minimum one year experience in

financial aid, scholarships, admissions, advising, or other area

related to student support

services.

Demonstrated strong service delivery

skills, as evidenced by application materials.

Demonstrated effective oral communication

skills, including conducting

presentations.

Computer proficiency with word

processing, spreadsheets, databases and presentation

software.

Additional Candidate InstructionsIn

addition to the online application, the following documents are

required to be considered for this

position :

Cover letter describing how

you meet the required and preferred

qualifications.

• Resume

List

of three (3) professional

references

Only

complete applications will be

considered.

Application review begins November

24, 2025. and will continue until a qualified pool of applicants

are identified.

Contact Information to

ApplicantsLeah Nicholson

leahnicholson@ku.eduAdvertised

Salary Range43,000Application Review BeginsMonday November 24,

2025Anticipated Start DateMonday February 2, 2026Apply to

Job